最近的IT和安全文章
如何为您的酒店选择门锁
6天前如果您；重建一家新酒店或升级现有酒店的客房，你可能会对过多的门锁选择感到不知所措。如今的酒店门锁比简单的门栓和门把手要复杂得多 ；酒店业的电子门锁需要门禁机制，甚至无钥匙进入软件系统，以满足不断变化的客人期望 ；门锁，除了提供一个简单的安全措施外，当您为您的酒店选择合适的门锁时，还可以为您提供更好的客人体验。想知道如何选择吗？在本文中，我们；我们将介绍各种类型的门锁系统和硬件，以及；I’我会在你做决定时提供一些关键的考虑因素。让我们；让我们开始吧 ；第一件事：门锁硬件概述虽然门锁似乎只是客人体验中的一个微不足道的部分，但它们实际上可能会创造一种无摩擦的体验，或者给客人和员工带来很大的麻烦。由于门锁不仅存在于客房门上，而且也存在于舒适区（健身房、商务中心等）和外部入口，因此客人和员工将与他们频繁互动。您的第一个决定是：；我需要做的是哪种类型的门锁五金件最好：全身锁还是独立组件锁。什么；有什么区别？全身锁也称为一体式锁，全身锁是一件单独的硬件。手柄、读卡器和锁定机构是一个结构。全身锁有多种表面处理，如不锈钢，电池通常位于锁的内侧。这些锁通常不需要对实际车门进行任何修改，也就是说；re安装快捷方便。虽然它们看起来有点笨重，但它们的表面积与传统磁条锁大致相同，因此；如果您想从旧的磁条系统升级，只需对磁条门进行最小的修改，那么您是一个很好的解决方案。分离组件锁顾名思义，分离组件锁包括两个独立的部分：读卡器和锁柄。这些锁在门上占据的空间要小得多，让它们看起来更简约，但安装稍微复杂一些，因为它需要两个步骤——安装把手和安装读卡器。但是，单独的组件锁为将来的锁升级或更改提供了更大的灵活性，因为它们在车门上的占地面积较小，而且由于大多数组件锁将电池存储在车门内部，因此这些锁的设计更具吸引力 ；你怎么打开它？我们现在对门锁技术的概述；我已经解释了两种主要类型的门锁硬件，您可能想知道哪种解锁技术最好。软件和硬件必须无缝工作，以促进通过物联网的无缝客户旅程；除非您；这是一家历史悠久的B&；B、 也许，您可能会赢；不要使用带传统钥匙的机械门锁。相反，您；I’我想用一个安全、方便的电子锁系统将您的房产带入21世纪。四种最流行的门锁技术是磁条、PIN码、RFID和BLE。这；有很多首字母缩略词，所以让我们；让我们更详细地探讨每一个问题。Magstripe这些老式锁具曾是锁具技术的前沿，但如今，许多酒店经营者都渴望升级到更安全的系统。客人或员工使用带有磁条的钥匙卡解锁磁条锁，类似于信用卡。钥匙卡可编程为仅允许在特定时间段内进入特定房间。然而，磁条锁是出了名的故障，而且钥匙卡可以在电子设备（如智能手机）附近轻松停用，因此许多客人会遇到锁定情况，需要他们回到前台重新激活钥匙卡-这不是一种理想的体验！PIN码许多锁需要一个访问项才能进入，如钥匙卡、fob或智能手机，但PIN码锁只需要一个数字码。PIN码锁有一个小键盘，用户可以在上面键入密码。简单PIN码锁有一个静态代码，该代码不会；不能更改密码（除非您手动更改），但今天许多电子PIN密码锁允许远程更改密码，并且可以根据需要随时更改密码。某些PIN码锁甚至与您的物业管理系统集成，并自动为每个预订分配唯一的密码。而客人不需要；这些锁不需要随身携带钥匙，它们需要记住密码。RFID射频识别技术作为磁条锁的更好版本正变得越来越普遍。与磁条钥匙卡不同，RFID钥匙卡嵌入了一个RFID芯片，该芯片不容易停用，并且可以存储比磁条钥匙卡更多的数据和权限an. To unlock the lock, guests simply wave the RFID card in front of the reader, so it’s less error-prone than swiping a magstripe keycard. While RFID technology sounds like the obvious upgrade from magstripe locks, it’s important to note that RFID keycards are significantly more expensive than magstripe keycards. BLE (Bluetooth Low Energy) Though it sounds like something out of a sci-fi movie, Bluetooth low energy locks allow guests to unlock doors with their smartphones. The smartphone sends an encrypted “message” to the lock so only guests or employees with the right permissions can gain entry, meaning this type of lock is very secure - especially since there’s no possibility of losing a physical keycard. One hurdle in BLE lock adoption is the requirement that guests download an app that works with the lock system, but in recent years guests have gotten more accustomed to digital hotel amenities, so the app download isn’t as much of an obstacle. In fact, BLE locks can be a big benefit in today’s hotel landscape since they are totally contactless - guests can check in online, bypass the front desk, and let themselves into their room. How to Choose the Ideal Hotel Door Lock System There’s a lot of choice when it comes to hotel door lock hardware and software. Before making a purchase decision, you’ll want to weigh your options and determine what your priorities are. Do you want a lock that’s easy to install, or is a stylish look more important? Do you want guests to use a keycard, a PIN code, or a smartphone to gain access to their rooms? And how much do you want to spend? Magstripe locks, for example, are less expensive than RFID locks, but magstripe locks are more likely to cause guest experience issues and lockouts. BLE locks don’t require any type of keycard, but they do require every guest to install a smartphone app, which can cause confusion among less tech-savvy travelers. Once you’ve narrowed down the type of hardware and technology that would work best for your property, you can engage in conversation with a lock vendor that offers your ideal lock system. Popular hotel door lock companies include: ASSA ABLOY Dorma kaba Onity Salto Schlage With the right lock and lock technology, you can turn the simple act of entering a guestroom into a positive guest experience. Before you start down the path of a hardware provider you'll want to explore keyless entry system cost and features to ensure that whatever hardware you land on will be flexible enough to work with the software that meets your hotel's needs and to ensure that the software won't void your hardware warranties. Ready to move beyond hotel door locks and explore keyless entry solutions providers? Check out the 10 Best Mobile Key Vendors for Hotels.
2021年科技酒店十大最佳工作地点
2个月前每年《酒店技术报告》raybet雷竞技ios下载都会调查数千名业内人士，以找到全球最好的酒店技术工作和雇主。2020年，新冠病毒-19大流行对酒店业造成了严重破坏；世界旅游和旅游理事会预测，2020年，全球3.3亿个与旅游业相关的工作岗位中，将有1.21亿个流失；尽管存在挑战，但酒店及其供应商通过合作，在面对酒店业有史以来最大的挑战时表现出了韧性。但也存在一些问题；危机中总有机会；据大多数专家称，该流行病至少将全球经济的数字化进程提前了5年；自从流感大流行爆发以来，已经采用非接触式值机和宾客信息软件等技术的酒店已经拥有了巨大的优势，而技术对于成功经营酒店业务的重要性在未来几年将继续上升，这意味着对酒店技术人才的需求将随之增长。在《酒店技术报告》中，我们；我采访了无数酒店经营者，讲述了他们从酒店经营者到利润丰厚的技术职业生涯的历程，如德尔·罗斯、马可·本维努蒂、萨米尔·乌马尔和凯文·布朗。对于休假的酒店经营者来说，有一个前所未有的机会，可以利用酒店经验中的技能和知识，转向技术职业 ；但是你应该向哪家酒店科技公司申请呢？每年，我们都会为您做艰苦的工作，调查数千名酒店技术专业人员，以找到酒店业中最好的公司。我们要求受访者就以下关键变量对其雇主进行1-10级评分：；工作与生活平衡个人发展机会两性平等对公司方向价值观的信心2021年奖金问题：为公司评级；s COVD-19《危机应对酒店技术报告》每年都会创建此列表，原因有两个：（1）帮助行业专业人士找到最好的酒店技术工作；（2）帮助酒店技术买家了解这一点；与优秀的组织合作与寻找优秀的软件工具和产品同样重要。供应商文化对供应商关系的各个方面都很重要：产品：优秀的工作场所吸引生产最佳产品的最佳人才客户支持：快乐的客户代表提供更好的服务，并在公司逗留更长时间，发展更深入的关系。销售：当销售团队的营业额较高时，创新就会受到扼杀，因为没有；没有足够的现金来投资创新。我们的10个酒店最佳工作场所技术列表列出了为员工营造美好工作环境的公司；作为回报，这些员工为客户提供令人难以置信的产品和服务。没有进一步的告别，这里是2021年；酒店科技与hellip的10个最佳工作场所 ；10Siteminder（TIE）就在冠状病毒大流行爆发之前，行业领导者Siteminder实现了一个令人难以置信的里程碑，赢得了独角兽的地位；在首席执行官桑卡尔·纳拉扬（Sankar Narayan）的领导下，该公司在疫情爆发时迅速镇定下来，并开始推出支持员工和客户的举措，如世界酒店指数（World Hotel Index），在历史数据无法提供的情况下与行业共享实时数据；不要削减它；Siteminder有一个名为#stayingsocial的内部松弛频道，专门为在远程工作时代拥有社交空间的团队成员提供服务；这对于一家小型初创公司来说非常典型，但在拥有700名员工的大型企业中，这一点要难得多；在Siteminder这样的大型初创公司工作的最大好处在于：；据一位在公司运营部门工作的员工说，这几乎是无限的向上流动；它们让我有机会承担更多甚至超出我能力范围的责任，发展我的技能，为我担任更大的角色做好准备。他们还提供领导力培训，以增强我的能力，从而继续发展我的能力。” ；如果您；We’我们正在寻找一家快节奏的全球初创公司，走一条称霸世界的道路——那么你绝对应该在Siteminder投下一份简历；最好的部分是他们；我们在世界各地都设有办事处，因此即使您更喜欢WFH生活，您的同事也不应如此；无论你在哪里打电话回家，都不要离得太远 ；10雾化（打结）这是雾化；第一次制作酒店技术报告；s年度最佳工作地点列表，但我们怀疑这是否是他们的最后一个；以真正的瑞典时尚，其领导团队中男女比例为50%，在两性平等排行榜上名列前茅；雾化在文化一致性方面的得分也非常高，为97.8%；也许Atomize最大的突出之处在于员工对公司的评价有多高；s在危机期间对客户的新冠病毒-19响应和支持&ldquo；曾经yone from finance to product development has chipped in to try to support clients. We have for instance developed a relief-program for those that are hurting really bad, we have updated the product to amend for the large drop in occupancy for hotels, etc,” one Atomize executive told Hotel Tech Report. Atomize made it through COVID-19 without a single layoff which is a testament to the longevity of the business and its and commitment to team members. During the crisis Atomize stayed calm, launched the 2.0 version of their core RMS product, and even found time to bring the team together for a BBQ this summer during a slow down in transmission rates. 9. Hotel Effectiveness Georgia (the U.S. state not the country) based Hotel Effectiveness is in the business of helping hotel owners more efficiently manage labor but the question is: how well do they manage their own labor? It turns out they do a pretty darned good job at fostering internal culture. Prior to the pandemic labor costs were the biggest focus area for most hotel ownership and management groups - despite the shift in focus Hotel Effectiveness managed to grow through the pandemic all while placing a heavy emphasis on quality of life for employees. Team members cite a high percentage of employees being groomed from junior roles into leadership positions, flexible PTO programs, and strong opportunities for women. PTO is great but Hotel Effectiveness management goes one step further where they encourage team members to completely unplug and not even check email during their vacation. Adding icing to the cake, employees raved about the firm’s response to COVID-19 where it was able to grow without any layoffs needed. One engineer raved about the Company’s COVID-19 response, “Hotel Effectiveness immediately shifted priorities specifically to address the changing needs of our clients. Hotel Effectiveness provided new guidance materials, payment options, and built new features (such as Daily Wellness Check-In) under tight deadlines to meet the new needs of our customers.” 8. EasyWay Big congrats to the first-ever Israeli startup to make this list! If you’ve ever been to Tel Aviv or the Start-up Nation (Israel), perhaps a job interview with EasyWay is the excuse you needed to visit one of the most amazing cities in the world packed with beautiful beaches, vibrant nightlife, and a foodie scene that’s truly in a league of its own. EasyWay is the quintessential startup with a mentality that so long as you hit your KPIs - the rest of your life is totally flexible. An EasyWay executive’s quote to Hotel Tech Report about the last 12-months at the company says it all, “The work around the clock in the COVID-19 time was crazy. We have developed so much stuff, that I almost miss this period. We've learned a lot from that, and staid on our feet! The rest of the team was great and it really gave me confidence in my own abilities. If you're the kind of person who likes to work hard and play hard - you’d be wise to check out EasyWay’s open positions. 7. Asksuite This is Asksuite’s second year making the list and true to their commercial team’s motto “rockets don’t have reverse”, even a pandemic couldn’t slow down this high flying Brazilian startup. Florianopolis may not be a hotel tech hub (yet) but the Asksuite team has access to lessons in language, hospitality and other training to upskill their way into global domination. During the pandemic, leaders have made themselves available for 1:1 meetings to support all colleagues and perhaps it’s this close communication that leads Asksuite employees to rate 98% confidence in the future success of the firm. Asksuite employees frequently cite an onboarding process that makes all team members feel like a part of the family in short order. 6. RoomRaccoon Despite the pandemic RoomRaccoon doubled the firm’s headcount in 2020 and achieved a major milestone in reaching 1,000 clients. Employees frequently cite similar aspects of the culture as differentiators like their annual international week at the Netherlands headquarters and an inclusive onboarding program. One employee within the marketing department told Hotel Tech Report, “This year RoomRaccoon decided to start hiring more new colleagues against the market trend of furlough and letting people go. To smoothen the onboarding process of our new hires we've created an E-learning program and two intensive onboarding weeks. So far we've onboarded 15 new hires since July 2020 that immediately are getting results. Something I'm really proud of!” If you’re looking for an ambitious organization with a strong remote culture and complementary annual trips to the Netherlands - don’t hesitate and check out open listings at RoomRaccoon. 5. Alliants The Alliants story is the cure to the common venture funded business gone wrong story. Alliants built the business developing custom software for ultra luxury hotel brands like Four Season and Jumeirah before ever dipping their toes into the SaaS world. That means they’ve got killer products, an eye for design and engineering to back it up. Starting in a consultative role for luxury brands has afforded Alliants a luxury not many early stage SaaS products have - cash flow. How would this impact you when you apply for a role there? Alliants employees are given a $5,000 stipend to invest in their own education and training. Whether it’s a paid marketing course or intro to Ruby on Rails - at Alliants you will be able to create your own journey and take control of your destiny. Have you ever had a boss block your calendar so people can’t book meetings with you? Well, Alliants employees have. During winter months with less daylight, CEO Tristan Gadsby blocked the entire team’s calendars from 11:30am - 1:30pm to encourage team members to get outside, walk or simply catch some rays. If that doesn’t sell you I don’t know what will. 4. ALICE This ain’t ALICE’s first rodeo, well it’s their fourth if we want to be precise about it. ALICE has made Hotel Tech Report’s Best Places to Work list 4 years in a row (2018, 2019, 2020, 2021). ALICE is an incredible place to work for former hoteliers because employees truly act as a strategic extension of their partner properties. During the pandemic, ALICE quickly pivoted to rollout closure checklists and other free assets to help partners quickly reconfigure their operations for the new normal. “The most memorable achievement while working at ALICE this past year was being able to provide support for our employees during the pandemic. The pandemic-related fatigue and anxiety impacted everyone and in different ways. We were able to provide support to our employees through group therapy sessions, health and wellness initiatives, increased one-on-one check-ins regarding fatigue, increased opportunities for learning and connection with one another virtually. I am so proud of how the leadership at ALICE has led us through the most difficult time in our industry's history, and with such care for both our customers, our industry as a whole, and our employees,” says one ALICE team member in an HR role. Just as important as supporting clients through COVID-19 is supporting colleagues. ALICE team members were constantly comforted that management understood the stress and challenges they were facing during this historic yet tragic year, encouraging an environment of transparency and honesty about how to cope with natural distractions from work in times of stress. 3. hotelkit Austria-based hotelkit is another repeat visitor on this list moving up from 4th to 3rd place. Founded in 2012 by hotelier Marius Donhauser, hotelkit is a majority female-run business that’s growing rapidly but responsibly throughout Europe. hotelkit’s team motto is “one team one dream” and while the team had to work remotely for a good portion of the year, colleagues are hopeful that 2021 will bring back the annual hotelkit Christmas party famous for great eats and poker. Under Marius’ leadership, hotelkit has fostered a culture that feels like family so it’s no wonder that employees rate the culture so highly across every single vector. 2. Cloudbeds Cloudbeds may be the fastest-growing hotel tech company right now so while their headquarters are in sunny San Diego the Company has got Silicon Valley energy pumping through its veins. Not to mention, Cloudbeds is extremely global with local managers in 40 countries. On March 11th (yes that’s right when COVID-19 took the world by storm) Cloudbeds announced the closing of an $80M funding round. Cloudbeds employees tend to share two main things in common: (1) they are extremely performance-driven and (2) they LOVE to travel. One Cloudbeds employee within the operations department told Hotel Tech Report, “I managed to get promoted on my 1 anniversary day at Cloudbeds, I was so happy and everyone was so attentive to me during this process. Cloudbeds is an amazing company, full of amazing individuals, it's so nice to see the owners in our calls and engaged with us all at all times. I used to think I had worked at good companies, till I met Cloudbeds. This is where I want to stay and grow. It will be hard for any other company to take me from here.” Cloudbeds has TONS of openings so make sure to browse their career page if you’re in the market. 1. Mews This is Mews’ 3rd year making the list ranking #2 in 2019 and #3 in 2020 - but this is their first year topping the list which is a testament to the strong culture at the firm. Like most fast-growing companies, the pandemic wreaked havoc on projections and business plans for Mews leading to some difficult decisions needing to be made. Mews not only came through what was maybe the darkest moment in the history of the hotel industry but came out stronger than ever before. Mews leadership set a strong course for the business cutting expenses, reorganizing the team, rebranding, focusing on remote deployments, and even making an acquisition. Quite a busy year - even if things had been normal. Mews management has created one of those infectious startup cultures that can almost feel cult-like at times often intoxicating entire trade show floors (pre-COVID). It’s not often that employees at an aggressive high-performance tier 1 venture-backed business get to see their founder dancing through a town hall (affectionately named Mews Con) in a silly costume. Mews pivoted from hyper-growth mode into a sharp focus on profitability right-sizing the business and is poised to come out of the pandemic far stronger than it went in. Lots of open roles to check out and we’re sure that list will continue to grow over the coming months.
Cloudbeds, SiteMinder和Room Raccoon荣获2021年HotelTechAwards最佳人民选择奖
2个月前每年，《酒店技术报告》都会为每一类别的顶级酒店软件颁发个人奖项，并在年度“人民选择奖”中评选出最以客户为中心的十大全球公司。“人民选择奖”旨在表彰和表彰那些在强劲增长与持续关注客户raybet雷竞技ios下载中心之间取得平衡的公司。HotelTechAwards平台（由Hotel Tech Report提供）利用真实的客户数据来确定最佳产品和公司，以帮助酒店经营者提高其底线&ldquo；人民；s选择奖授予在HotelTechAwards中表现出最强客户关系的所有类别的单一公司；在全球大流行期间，Cloudbeds有550多名酒店业客户出来分享关于Cloudbeds产品的绝大多数正面反馈；在酒店历史上最具挑战性的市场中获得客户的支持，这就是您所需要了解的Cloudbeds的全部内容；对合作伙伴财产的承诺，&rdquo；酒店技术报告首席执行官乔丹·霍兰德说。此处；官方的2021年员工：；s选择列表：Cloudbeds SiteMinder Room浣熊图书助手OTA Insight ALICE IDeaS Avvio Hoteltime hotelkit用于确定年度员工人数的关键因素；s的选择奖包括经验证的客户评论总数、评论的地理范围以及总体评论情绪和评级。最好的公司都知道，传达其价值主张的最有效方式是授权和扩大其快乐客户的声音；人民；s Choice Award表彰客户真正重视关系和合作关系的公司&ldquo；20年前，我们生活在一个酒店经营者只使用三个或四个技术系统中的一个的世界里，并且通常只使用他们以前听说过的任何系统；如今，市场上有数千种SaaS选择，大多数用例都有几十种不错的选择，但市场发展如此之快，以至于；It’酒店经营者很难识别和跟踪最好的产品和公司；该奖项旨在表彰那些酒店客户最积极倡导其产品以简化流程的公司；霍兰德说 ；关于2021年“人民选择奖”，人民选择奖旨在表彰和表彰那些在强劲增长与不懈关注客户中心之间取得平衡的公司；在初创初期，it；对于公司来说，在有限的客户基础上更容易保持强大的客户关系。但是，随着公司不断扩大其安装基础并在全球范围内扩展，保持高客户满意度变得越来越具有挑战性；每年，《酒店技术报告》都会为每一类别的顶级产品颁发个人奖项，并在年度“人民选择奖”中评选出十大最以客户为中心的全球公司，表彰所有类别的顶级创新者所取得的成就，这些创新者体现了价值观、透明度、，以客户为中心是真正伟大公司的核心。视图排名方法>&燃气轮机；
宣布2021年HotelTechAwards获奖者
2个月前raybet雷竞技ios下载《酒店技术报告》宣布了2021年HotelTechAwards的获奖者，获奖者的依据是经过验证的酒店经营者在竞赛期间提供的10000多份酒店软件产品评论；根据关键绩效指标（包括产品知名度、客户满意度、集成兼容性、客户支持质量等）选择获胜者；赢得HotelTechAward是酒店技术行业的最高成就&ldquo；在全球大流行期间，318466名酒店经营者访问了来自全球每个角落的《酒店技术报告》，在3个月的颁奖期内提供了10227份经验证的新产品评论，以分享他们最喜爱的技术产品的见解，从而运营和发展他们的业务；看到这一波酒店业者分享技术见解和产品建议的热潮，令人振奋；《酒店技术报告》首席执行官乔丹·霍兰德说&ldquo；这是有史以来针对酒店经营者偏好开发的最全面的数据集，在历史的关键时刻，它为酒店的技术趋势提供了前所未有的见解；赢得HotelTechAward是一项巨大的成就，2021年的比赛是有史以来竞争最激烈的一年；这份名单上的每一家公司都应该为他们为酒店业的发展做出的贡献感到无比自豪。”；在HotelTechAwards颁奖典礼期间，来自世界领先酒店公司的酒店经营者将对酒店使用的顶级科技产品进行审查，以提高运营效率、增加收入和改善宾客体验。该数据用于确定最佳酒店技术产品和组织。“HotelTechAwards是业内唯一一个完全透明地以客户为导向的奖项，是酒店经营者决定谁是最好的，而他们的意见才是最重要的。”Pegasus首席执行官Gautam Lulla说。“我们SiteMinder坚信开放的本质；开放是我们所主张的核心，HotelTechAwards通过该计划的数据驱动和透明流程，与这一价值观紧密结合。”Sankar Narayan，SiteMinder首席执行官，“这一荣誉具有深刻的个人意义，因为它是由o我们的客户，代表了我们对提供最先进的收入技术和全面支持的热情和专注。“IDeaS的Ravi Mehrotra博士创始人”HotelTechAwards是对任何公司拥有和酒店经营者信任的有力认可标志。我们重视HotelTechAwards流程，该流程收集了数千名客户每年都会收到来自世界各地的大量经验证的评论。“ALICE&ldquo；HotelTechReport的联合创始人Alex Shashou是酒店行业领先的技术平台，其细致、公正的验证过程使该奖项成为最负盛名的奖项之一。”SuitePad联合创始人莫里茨·冯·彼得多夫·坎本竞争涵盖酒店软件和技术的核心领域：营销、收入、运营和宾客体验。2021年的投票包括来自主要酒店集团的参与，包括四季酒店、希尔顿酒店、万豪酒店、雅高酒店、凯悦酒店、洲际酒店、红木酒店和数千名独立人士。”我们最初创建了HotelTechAwards，作为一种民主化的方式，帮助我们的酒店业同行根据他们可以信任的数据快速确定最佳供应商，今年的竞争范围证明了该行业在过去十年中取得了多大的进步；HotelTechAwards的评级过程简单、透明、公正——评判基于久经考验的排名因素、公开可用的数据以及对每种产品都有亲身体验的经验证酒店经营者的众包见解。”；HotelTechAwards通常被称为“格莱美酒店科技奖”，获奖者是从世界顶级科技产品中选出的。HotelTechAwards是业内唯一一个数据驱动的奖项平台，获奖者不是由少数评委或人气投票决定的，而是由来自127多个国家的数千名经验证的酒店技术用户组成的全球社区决定的 ；最佳酒店软件公司名单>&燃气轮机；