最近的人力资源和人事文章
100个最佳技能包括在简历中（有示例）
3周之前修改你的简历还是写一封求职信？我们在简历中列出的100多项最佳技能将帮助你的申请在招聘人员和招聘经理面前脱颖而出。经济发展迅速，因此我们编制了此列表，以突出当今最受欢迎的技能；中国的就业市场。我们；I’我按技能类别组织了列表，因此您可以轻松找到与您最相关的部分：沟通和倾听技能客户服务技能人际交往技能技术和计算机技能领导和管理技能沟通和倾听技能酒店业员工可以利用与客人、同事和经理练习沟通和倾听技能的机会。沟通技能是所有行业最需要的技能之一，即使在酒店业之外也是如此。口头交流：你说了什么？口头沟通不是一种沟通方式；不仅仅是谈论，而是清楚地表达你想表达的观点。口头交流的最佳实践包括避免使用填充词和行话，以及使用清晰有力的声音。在酒店环境中，前台代理在为客人登记入住时使用口头沟通。良好的口头沟通技巧尤其重要，因为这些口头互动可以创造或破坏客人体验。书面交流：与口头交流一样，书面交流的目标是与听众清楚地交流——但这一次，听众是在读你的话，而不是在听你的话。您可以通过编写电子邮件、标牌、备忘录、菜单、报告等来练习书面沟通；电话技能：&ldquo；感谢您致电纽约四季酒店，我今天能为您提供什么帮助？”；如果您；如果您曾经在酒店或餐厅（甚至零售店）担任过面向客人的工作，那么您很有可能；我接了几个电话！良好的电话技能包括以适当的音量讲话、注意停顿、多任务处理（例如，在进行转换时调出客人的个人资料），以及调整您的语调以匹配来电者的语调。包括时&ldquo；电话技能&rdquo；在你的简历上，记得量化你接到的电话数量。远程通信：在后新冠病毒时代的商业世界中，远程通信越来越受许多在家工作或在社会距离较远的环境中工作的人的欢迎。如果您；如果您是一名优秀的远程沟通者，您可以通过视频通话让听众参与进来，以多种形式传达您的信息（如通过电子邮件发送关键点并通过视频通话进行解释），并且即使您不在，也可以与客户或同事保持融洽的关系；Don’我不能坐在同一间办公室里。公共演讲：麦克风检查，1，2，3&hellip；公开演讲是许多与客人、客户或同事打交道的角色的基本技能。也许您；我主持过一次活动，主持过一次培训课程，或向高管们介绍了一个商业案例——这些都是演讲经验的好例子；建设性批评：如果你能以战略性、礼貌的方式提出建设性批评，你的同事或客户会更容易接受。例如，如果您正在培训新的前台代理，而您的受训人员没有；如果你说得不够清楚，你的建设性建议将帮助他提供更好的客人体验。积极倾听：沟通不重要；不仅仅是与他人共享信息，还包括：；这也是关于倾听。积极倾听包括使用肢体语言和眼神交流，以显示您对说话人的关注，例如与餐厅顾客进行眼神交流，并在他们说话时调整身体朝向他们；我是说。提问：积极倾听的另一个组成部分是提出好的问题——既表现出你的参与度，又探索你需要的信息。例如，如果您；我们通过电话接受客人的预订，针对客人的目的提出有针对性的问题；客人的行程或她想要的房间类型可以帮助您更好地会见客人；她需要什么。记笔记：这看起来很简单，但记笔记是一项非常有用和重要的技能，特别是对于涉及团队合作或与客户或客户互动的角色。你可以通过在会议或电话交谈中做笔记来磨练记笔记的技巧。非语言沟通：你所说的话只是你沟通技巧的一部分；非语言沟通，或肢体语言，可以告诉你的听众你的信息同样多（或更多！）。非言语交流包括面部表情（如是否微笑）、身体姿势、姿势、手势和眼神交流；双语或其他语言技能：你会说另一种语言吗？随着世界变得更加全球化，对语言技能的需求越来越大。在你的简历中包括语言技能时esume, remember to include your level of fluency, certifications, or professional context (for example, if you spoke Spanish with your housekeeping employees as a housekeeping manager). Communication software: In today’s high-tech world, you need to have a solid grasp of communication software in addition to speaking, writing, and listening skills. If you’ve used communication software like Slack, Zoom, Skype, or others, you can highlight your expertise by noting it on your resume. Customer service skills As the saying goes, you want to “know your customer,” but to be a good customer service professional, you need to master customer service skills first. Emotional intelligence: Perhaps the customer service-related skill that is most transferable to other types of jobs is emotional intelligence. If you have high emotional intelligence, you can manage and control your own emotions and handle relationships with colleagues or clients with ease. For example, if you are in a stressful situation like a busy day of check-ins, emotional intelligence helps you stay calm and recognize if and when guests are getting upset so you can act accordingly. Problem solving: Like emotional intelligence, problem solving is another skill that is very in-demand no matter which industry you want to work in. If you’ve worked in a hospitality context, you probably have a slew of examples you can mention in interviews, like how you managed to deliver a good experience for a guest who booked the wrong room type or how you figured out a solution for restaurant patrons who showed up on a night that was fully booked. Conflict resolution: Similar to problem solving, resolving conflicts is another essential customer service skill. Conflicts are stressful, so your expertise in resolving them shows you can stay calm under pressure, remain objective, and avoid placing blame. De-escalating skills: Have you ever needed to calm down a guest who was screaming, yelling, and making a scene in the lobby? If so, you can speak to your de-escalating skills, which would make you an asset to any organization that interfaces with the occasional difficult customer. Crisis management: In hotel and restaurant jobs, crises are bound to happen every once in a while. Any example from your own work experience can help you illustrate how you stayed calm and responsible during unexpected, serious events like medical emergencies. Sales skills: As a customer service professional, even if “sales” isn’t technically part of your role, you’re always selling your product or brand to your customers. As a front desk agent, for example, the experience you provide to your guests will influence them to choose your hotel again - or not. Product knowledge: Customer service professionals are often the face of the business, since they’re usually the first ones to interact with customers. If you have strong product knowledge skills, you’re a fast learner and can become well acquainted with the product to answer customer questions or else direct customers to the correct department. Upselling: In some customer service roles, upselling is an opportunity to further flex your sales skills, make an impact on the business’s bottom line, and build stronger relationships with customers. As a hotel reservations agent, for example, you might include on your resume that you secured $50,000 in upsell revenue or increased the average reservation revenue by 8%. Negotiation: A component of any role that involves working with multiple parties is negotiation, which involves a combination of communication, listening, and sales skills. Negotiation examples are common in a sales context, like negotiating contracts for group room blocks, but also in situations like finding a solution for a guest who isn’t happy with their room or a diner who doesn’t like their meal. Persuasion: A key to influencing your guests or clients to accept your desired outcome is persuasion - but not in a manipulating way! If you’ve mastered persuasion, you can guide your client toward giving the OK by illustrating how your solution meets their needs so that when they agree, they feel totally satisfied with the outcome. Attention to detail: Customer service interactions are packed with little details from the correct spelling of the customer’s name to specific needs like allergies or birthday surprises. Attention to detail helps you ensure that no aspect of experience gets overlooked. Multitasking: In a customer service role, you’ll likely need to multitask, whether by taking notes during calls or operating multiple software apps at once. Demonstrating your multitasking skills shows that you’ll be ready to jump in from day one. Relationship building: Building rapport with guests or customers is a powerful way to deliver great customer service experiences. Engaging in small talk with customers or remembering a repeat guest’s name are simple but effective ways to build relationships and develop brand loyalty. Enthusiasm: Companies want their customer professionals to be excited about the product of service - if the employees aren’t jazzed up about what they’re selling, why would customers want to buy? Showing your enthusiastic personality is a great way to stand out. Confidence: Like enthusiasm, your confidence helps customers feel good about their customer service interaction. Confidence also helps you take risks, try new things, and flex your leadership skills. Business etiquette: Though at times manners might seem like a lost art in the 21st century, they’re still very important in customer service. Using simple words like “please” and “thank you” set you apart as a customer service professional who cares about conveying a good company image. Service orientation: You can learn many components of a customer service role, like information about the product, but it’s a lot harder to teach people to have a service-oriented attitude. If you have a service orientation, you aim to please and exceed customers’ expectations. Interpersonal skills In just about every job, you’ll need to work with other people on a regular basis, so interpersonal skills are essential to a successful career. Teamwork: Working successfully with colleagues is a must for most roles in and out of the hospitality industry, so hiring managers are always looking for examples of how you’ve been a good team player. Cross-functional collaboration: Besides working with your direct colleagues, you may need to work closely with people in other departments. Showing experience of cross-functional collaboration, like if you’ve been a housekeeping manager working closely with the maintenance department, is always a plus. Decision making: Your resume is not the place to mention analysis paralysis! Every role will require decision making, so hiring managers want to see that you can carefully weigh your options and come to the right conclusion. Organization: In order to work with colleagues or customers, you need to have your own responsibilities organized first. Organizational skills include time management, note-taking, punctuality, and more. Responsibility: As you progress in your career, you’ll be trusted with increasing levels of responsibility. You’ll stand out among applicants if you can demonstrate that you’re responsible, like if you’ve owned up to a mistake or stayed late to complete a task you promised to finish. Punctuality: Nobody wants to work with someone who’s chronically late; punctuality is a fantastic way to show you value your colleagues’ or clients’ time. When you’re interviewing for a new role, make sure to show up on time for the interview! Dependability: In any team-oriented role, your team needs to know they can rely on you to show up and work hard. Dependability is crucial to being a good team player; for example, if you’ve never forgotten to show up to a shift, you can include “dependable” on your resume. Flexibility: Even the best laid plans can fall through, and being flexible is an important quality for any role. For instance, you might need to cover a team member’s tasks if they get sick unexpectedly. Creativity: Do you like to think outside of the box? Creativity doesn’t just mean being artistic; creative thinking helps you come up with new solutions to problems or try initiatives to bring the business to the next level. Adaptability: Like flexibility, adaptability means you’re comfortable with change, but if you’re adaptable, you can easily shift to a new way of doing things. For instance, a shift to a remote work environment requires significant adaptability! Patience: If you’ve worked in any guest- or customer-facing role, then you know patience is crucial to your success. You can practice being patient by remaining calm and positive when things don’t move as quickly as you’d like - like traffic, slow WiFi, or even those last couple restaurant patrons who linger for hours. Confidentiality: In a hospitality context, you’re often trusted with sensitive information. Confidentiality means you can not only keep a secret, but also determine which information must be treated with extra care. Communication: Among the most important interpersonal skills is communication; without good communication skills, it’s nearly impossible to work well with others! Communication skills include written, verbal, and nonverbal elements, plus skills like active listening and public speaking. Teaching or training skills: Roles with more responsibility often include a training or teaching component, such as training new front desk agents. If you’ve had any sort of teaching experience, be sure to include on your resume the context and the number of people you trained. Collaboration: In many jobs, you’ll need to collaborate with others on a project, an event, or something similar. Collaboration involves dividing responsibility, holding each other accountable, and completing one integrated product. Networking: It might be painful at first, but networking is an extremely useful skill - it might even help you land your next job! A good networker knows what they want to gain from each interaction, has an elevator pitch prepared, sends follow-ups, and stays in touch with connections. Technical and computer skills Many jobs require not only soft skills like communication and customer service skills, but also specific technical skills. Showing your technical or computer expertise on your resume will help you be a more competitive applicant. Microsoft Office: As one of the most popular software suites in the business world, Microsoft Office experience is often requested on job descriptions. Microsoft Office expertise usually includes Microsoft Word, Excel, PowerPoint, and Outlook. You may have used Microsoft PowerPoint to put training presentations together or Excel to analyze financial data. G-Suite: Like Microsoft Office, the Google suite of apps is a popular one in many industries. Since G-Suite apps are designed for cloud-based collaboration, remote companies or jobs that involve a lot of teamwork might prefer G-Suite experience over Microsoft Office. G-Suite includes Google Docs, Sheets, Slides, Forms, and more. Email management: How many unread emails are in your inbox? Email management skills can involve not only just reading and sorting emails, but also managing a shared inbox and composing emails for optimum readability. Spreadsheets: If you see life in columns and rows, then your spreadsheet skills are worthy of inclusion on your resume. You may want to mention specific and relevant details about your spreadsheet expertise, like in which context you used them and the types of formulas you mastered. Data analysis: Analytical experience can vary by industry and type of role, so if you’ve had any relevant experience, it’s important to clearly describe what you did with as much quantification as possible. For example, maybe you used Excel to analyze the cost and revenue projections to decide whether or not to purchase a new airport shuttle bus for your hotel. Database management: As more business work to wrangle big data, database management can be an attractive skill. If you’ve had experience with data validation or writing reports or queries, don’t forget to include that experience on your resume. Programming languages: If you’re applying for programming roles, then mentioning your handle of programming languages, like Python or Java, is crucial. If you’re currently learning a programming language, you can mention that too, though be honest about your level of expertise. Web design: Simply including “web design” on your resume isn’t enough; hiring managers want to see concrete examples of websites, apps, or software that you’ve built. Include key details like the number of app downloads or monthly website visits. Website building: Even if you don’t know how to code, you might have built websites before! Experience using content management systems or website builders is still worthy of a mention, and be sure to quantify your experience in terms of number of websites built or number of website visitors. Adobe Photoshop/InDesign: Similar to listing your expertise in G-Suite or programming languages, mentioning your experience with Adobe’s suite of software can also show your preparedness for a role in design-related fields. Systems administration: Another valuable IT-related skill is systems administration, which involves being the manager and subject matter expert for a software application or system within an organization. For instance, if you were the administrator for your hotel’s property management system. Troubleshooting: In any tech-oriented role, you’ll need to know how to troubleshoot effectively. You can demonstrate your troubleshooting skills by approaching a problem systematically and identifying issues and solutions. Expertise in specific software applications: As a hotel or restaurant employee, you may have had experience with specific systems, like HotSOS or SynXis, for example. Noting your expertise on applications for relevant roles will help you stand out among applicants who have never used those systems. Marketing skills Looking for a new marketing role? You may want to include these skills on your resume or develop them to become a more competitive candidate. Search engine optimization: Do you know how to do keyword research or write a good meta description? SEO is a great skill to include on your resume when applying to marketing roles. Remember to mention any relevant statistics from SEO responsibilities you’ve had in the past. Search engine marketing: In addition to optimizing your performance in search results, you may also have had experience with paid SEM, like Google Ads. Be sure to include your budget, return on ad spend, or any other relevant stats. Pay-per-click marketing: Like SEM and SEO, experience with PPC marketing can help you stand out among candidates for digital marketing roles. For example, if you’ve used Expedia TravelAds or Tripadvisor Sponsored Campaigns in a hotel context, your experience can make you an attractive applicant for other digital marketing jobs. Email marketing: As more and more business shifts online, email marketing is a powerful way to keep in touch with customers. Showing your expertise with email marketing tools like Mailchimp and Constant Contact is especially relevant today. Content management systems: Some marketing roles look for candidates with experience using content management systems such as Wordpress or Contentful. Remember to note your level of expertise and the specific system you’ve used. A/B testing: A savvy marketer will test two strategies to see which one performs better. Examples of A/B testing to include on your resume could include experimenting with subject lines in an email newsletter or uploading different featured photos on your restaurant website. Customer relationship management: Every business wants to generate more repeat business, so CRM is an attractive skill for marketing roles. If you have CRM experience, also include the system you’ve used, like Salesforce. Social media: Do you know how to leverage tweets, pins, and posts in a business context? Show off your social media skills by including engagement statistics and follower growth on your resume. Branding: If you’ve started a business from scratch or worked in a start-up, you might have experience creating a brand, like selecting a name, logo, color scheme, and voice. Hiring managers looking for branding experience might want to see a portfolio of examples of your work. Sales and financial skills Skills in the sales and finance sectors are often transferable to other industries. For example, if you’ve worked as a sales manager at a hotel, you could be a competitive applicant to a sales position at a software or retail company. Lead generation: How can you sell something if you have no leads? Lead generation is one of the first steps in the sales process, and it involves scraping databases or the internet for potential customers, like gathering a list of contact info for all nearby restaurants for outreach about your new restaurant POS app. Lead qualification: After generating leads, you need to sort out the leads that have high potential. Lead qualification is another skill hiring managers will look for to show that you use strategy in the sales process. Prospecting: Once you have your leads list, the prospecting process involves regularly communicating with your leads to ensure your product is always top of mind, even if they aren’t ready to commit. Contracting: Ready to seal the deal? Contracting typically involves negotiation and attention to detail, though today’s contracts are most likely signed via digital apps like DocuSign instead of an old school pen and paper. Event planning: Whether you’ve planned small company gatherings or red-carpet galas, event planning is an attractive skill to include on your resume. Make sure to mention how many events you’ve planned and the number of attendees - and you get bonus points if you’ve planned virtual events on digital platforms! Revenue management: Selling the right room at the right price to the right customer is the goal of hotel revenue managers, so demonstrating your success through RevPAR increases or direct share growth is a good best practice when applying for revenue management roles. If you’ve had any experience using revenue management systems such as IDeAS, be sure to note that as well. Central reservations systems: Hotels, tour operators, event venues, and more often use central reservation systems to organize their bookings and client information. When experience using a CRS is relevant, don’t forget to mention the specific system you’ve used. Online travel agencies: Do you know the ins and outs of OTA extranets? When applying for marketing or revenue management roles at hotels or short-term rental companies, mentioning your OTA experience can give you a leg up compared to someone brand new to the industry. Point of sale systems: If you have experience in a retail or hospitality context, you may have had experience using POS software, which can be relevant to include on your resume when applying to similar positions. Cash handling: Although many businesses are becoming cashless, showing your cash handling experience can show that you’re a responsible, trustworthy employee. Accounting: Depending on your accounting experience, you may want to include accounting skills on your resume, which could involve accounting software (such as QuickBooks), familiarity with local regulations, attention to detail, and analytical skills. Profit and loss statements: Perhaps your accounting experience includes creating or analyzing P&L statements, like if you’ve prepared P&Ls for hotel owners and executives. Financial modelling: Along with analyzing actualized financial numbers, if you’ve done any financial modelling or forecasting, these experiences are also relevant when applying to finance roles. Be sure to note your level of proficiency in Excel or other database software. Cost management: Your application to any finance role can also include your experience with cost management, whether that includes familiarity with direct or indirect costs, math skills, or financial software. PCI compliance: Any handling of sensitive data like credit card numbers must comply with industry standards, and your resume should reflect your knowledge of those guidelines. As a front desk agent, for example, you may have completed PCI compliance training or a course about similar standards, which can be an asset to your resume. Leadership and management skills As you continue along your career path, you might work up to leadership positions. But holding a “manager” role doesn’t automatically mean you’re an effective leader; these leadership and management skills will help you earn respect from your direct reports and deliver the results you want. Mentorship: Even if you haven’t held a formal management role yet, you can still demonstrate your leadership skills through informal mentorship programs, volunteer activities, or professional relationships that have a mentorship component. Team building: As a leader in an organization, you’ll be expected to build and maintain a cohesive team. Your resume should mention your team building skills, such as examples like increasing employee satisfaction scores or leading team events. Team communication: Besides standard verbal and written communication skills, a great leader should have experience communicating with a large team audience. Perhaps you’ve led weekly meetings for your department or sent memos to all employees at your company. Presentation skills: Communicating with a large internal or external audience might include presentations, and if you have notable presentation experience, it’s worth a mention on your resume. Note the setting and audience of your presentations, such as quarterly business review presentations with the executive team and hotel owners. Meeting facilitation: Besides leading presentations, managers often lead meetings with employees, colleagues, and other internal or external stakeholders. Demonstrating your ability to keep meetings organized, on track, and productive is a great way to prove your management skills. Time management: As a manager, you’ll have constant demands on your time. Time management is crucial to success, and even if it’s not the most buzz-worthy skill, it’s one that can mean the difference between a good and a great manager. Set limits on the number of meetings per day, schedule deep work blocks, and make sure to take time away from work to recharge. Project management: When leading initiatives, managers are often responsible for keeping the project on track. Project management skills include planning each step of the project, assigning responsibilities to each team member, scheduling regular follow-ups, and securing resources. Organizational planning: Especially in small companies or start-ups, managers are responsible for building teams and hiring new employees. A much-needed skill is organizational planning, which includes identifying skills or competencies that a new role can fill on your team. Interviewing: A key step in the hiring process is interviewing, and solid interview skills are essential to success as a hiring manager. On your resume, you can mention how many employees you’ve hired and what their retention rate is. Performance tracking: Employees need regular feedback to continue delivering excellent work, and managers must manage performance through regular check-ins and performance reviews. For example, sales managers might have bi-weekly meetings with the Director of Sales, who helps each sales manager stay on track toward their quarterly goals. Task delegation: Although it can be difficult to relinquish control of projects at first, delegation is a crucial skill for managers to use their time most effectively. As a Director of Rooms, for instance, you might set a goal to increase guest review scores but leave your Front Office Manager in charge of launching an initiative to achieve it. Prioritization: Along with delegating tasks, a good manager can prioritize between the most important tasks and the ones that are less urgent. For example, a restaurant manager might prioritize hiring additional staff leading up to the busy summer season over a fun but less urgent menu redesign project. Scheduling: In industries like hospitality and retail, managers are often responsible for setting their employees’ schedules. A great manager will treat employees fairly and equally when handling time-off requests and shift preferences. Managing cross-functional teams: Managers may also have the opportunity to oversee employees with different work functions and expertise. These cross-functional relationships require the manager to flex her skills to work best with each employee. Risk-taking: Any business endeavor includes at least some degree of risk, like when deciding to try a new idea or even hire a new employee. Managers aren’t afraid to take calculated risks and they know how to evaluate situations to minimize possible consequences. Budgeting: Many leadership roles oversee not only employees, but also budgets. On your resume, you can highlight your budgeting experience by mentioning the size of your annual budget or by how much you decreased operating costs, for example. Forecasting: If you’ve studied historical data to predict what may happen in the future, then you’ve started to build forecasting skills. If you have forecasting experience, you should include the context and the impact of your predictions on the business. Industry certifications: Have you earned any hospitality (or other) industry certifications, such as CRME or CHIA? These certifications add credibility to your resume and set you apart as an expert in your field. Did we miss any key skills to include on a resume? Let us know!
Hotel Tech 2021的10个最佳地点
2个月前每年《酒店技术报告》raybet雷竞技ios下载都会调查数千名业内人士，以找到全球最好的酒店技术工作和雇主。2020年，新冠病毒-19大流行对酒店业造成了严重破坏；世界旅游和旅游理事会预测，2020年，全球3.3亿个与旅游业相关的工作岗位中，将有1.21亿个流失；尽管存在挑战，但酒店及其供应商通过合作，在面对酒店业有史以来最大的挑战时表现出了韧性。但也存在一些问题；危机中总有机会；据大多数专家称，该流行病至少将全球经济的数字化进程提前了5年；自从流感大流行爆发以来，已经采用非接触式值机和宾客信息软件等技术的酒店已经拥有了巨大的优势，而技术对于成功经营酒店业务的重要性在未来几年将继续上升，这意味着对酒店技术人才的需求将随之增长。在《酒店技术报告》中，我们；我采访了无数酒店经营者，讲述了他们从酒店经营者到利润丰厚的技术职业生涯的历程，如德尔·罗斯、马可·本维努蒂、萨米尔·乌马尔和凯文·布朗。对于休假的酒店经营者来说，有一个前所未有的机会，可以利用酒店经验中的技能和知识，转向技术职业 ；但是你应该向哪家酒店科技公司申请呢？每年，我们都会为您做艰苦的工作，调查数千名酒店技术专业人员，以找到酒店业中最好的公司。我们要求受访者就以下关键变量对其雇主进行1-10级评分：；工作与生活平衡个人发展机会两性平等对公司方向价值观的信心2021年奖金问题：为公司评级；s COVD-19《危机应对酒店技术报告》每年都会创建此列表，原因有两个：（1）帮助行业专业人士找到最好的酒店技术工作；（2）帮助酒店技术买家了解这一点；与优秀的组织合作与寻找优秀的软件工具和产品同样重要。供应商文化对供应商关系的各个方面都很重要：产品：优秀的工作场所吸引生产最佳产品的最佳人才客户支持：快乐的客户代表提供更好的服务，并在公司逗留更长时间，发展更深入的关系。销售：当销售团队的营业额较高时，创新就会受到扼杀，因为没有；没有足够的现金来投资创新。我们的10个酒店最佳工作场所技术列表列出了为员工营造美好工作环境的公司；作为回报，这些员工为客户提供令人难以置信的产品和服务。没有进一步的告别，这里是2021年；酒店科技与hellip的10个最佳工作场所 ；10Siteminder（TIE）就在冠状病毒大流行爆发之前，行业领导者Siteminder实现了一个令人难以置信的里程碑，赢得了独角兽的地位；在首席执行官桑卡尔·纳拉扬（Sankar Narayan）的领导下，该公司在疫情爆发时迅速镇定下来，并开始推出支持员工和客户的举措，如世界酒店指数（World Hotel Index），在历史数据无法提供的情况下与行业共享实时数据；不要削减它；Siteminder有一个名为#stayingsocial的内部松弛频道，专门为在远程工作时代拥有社交空间的团队成员提供服务；这对于一家小型初创公司来说非常典型，但在拥有700名员工的大型企业中，这一点要难得多；在Siteminder这样的大型初创公司工作的最大好处在于：；据一位在公司运营部门工作的员工说，这几乎是无限的向上流动；它们让我有机会承担更多甚至超出我能力范围的责任，发展我的技能，为我担任更大的角色做好准备。他们还提供领导力培训，以增强我的能力，从而继续发展我的能力。” ；如果您；We’我们正在寻找一家快节奏的全球初创公司，走一条称霸世界的道路——那么你绝对应该在Siteminder投下一份简历；最好的部分是他们；我们在世界各地都设有办事处，因此即使您更喜欢WFH生活，您的同事也不应如此；无论你在哪里打电话回家，都不要离得太远 ；10雾化（打结）这是雾化；第一次制作酒店技术报告；s年度最佳工作地点列表，但我们怀疑这是否是他们的最后一个；以真正的瑞典时尚，其领导团队中男女比例为50%，在两性平等排行榜上名列前茅；雾化在文化一致性方面的得分也非常高，为97.8%；也许Atomize最大的突出之处在于员工对公司的评价有多高；s在危机期间对客户的新冠病毒-19响应和支持&ldquo；曾经yone from finance to product development has chipped in to try to support clients. We have for instance developed a relief-program for those that are hurting really bad, we have updated the product to amend for the large drop in occupancy for hotels, etc,” one Atomize executive told Hotel Tech Report. Atomize made it through COVID-19 without a single layoff which is a testament to the longevity of the business and its and commitment to team members. During the crisis Atomize stayed calm, launched the 2.0 version of their core RMS product, and even found time to bring the team together for a BBQ this summer during a slow down in transmission rates. 9. Hotel Effectiveness Georgia (the U.S. state not the country) based Hotel Effectiveness is in the business of helping hotel owners more efficiently manage labor but the question is: how well do they manage their own labor? It turns out they do a pretty darned good job at fostering internal culture. Prior to the pandemic labor costs were the biggest focus area for most hotel ownership and management groups - despite the shift in focus Hotel Effectiveness managed to grow through the pandemic all while placing a heavy emphasis on quality of life for employees. Team members cite a high percentage of employees being groomed from junior roles into leadership positions, flexible PTO programs, and strong opportunities for women. PTO is great but Hotel Effectiveness management goes one step further where they encourage team members to completely unplug and not even check email during their vacation. Adding icing to the cake, employees raved about the firm’s response to COVID-19 where it was able to grow without any layoffs needed. One engineer raved about the Company’s COVID-19 response, “Hotel Effectiveness immediately shifted priorities specifically to address the changing needs of our clients. Hotel Effectiveness provided new guidance materials, payment options, and built new features (such as Daily Wellness Check-In) under tight deadlines to meet the new needs of our customers.” 8. EasyWay Big congrats to the first-ever Israeli startup to make this list! If you’ve ever been to Tel Aviv or the Start-up Nation (Israel), perhaps a job interview with EasyWay is the excuse you needed to visit one of the most amazing cities in the world packed with beautiful beaches, vibrant nightlife, and a foodie scene that’s truly in a league of its own. EasyWay is the quintessential startup with a mentality that so long as you hit your KPIs - the rest of your life is totally flexible. An EasyWay executive’s quote to Hotel Tech Report about the last 12-months at the company says it all, “The work around the clock in the COVID-19 time was crazy. We have developed so much stuff, that I almost miss this period. We've learned a lot from that, and staid on our feet! The rest of the team was great and it really gave me confidence in my own abilities. If you're the kind of person who likes to work hard and play hard - you’d be wise to check out EasyWay’s open positions. 7. Asksuite This is Asksuite’s second year making the list and true to their commercial team’s motto “rockets don’t have reverse”, even a pandemic couldn’t slow down this high flying Brazilian startup. Florianopolis may not be a hotel tech hub (yet) but the Asksuite team has access to lessons in language, hospitality and other training to upskill their way into global domination. During the pandemic, leaders have made themselves available for 1:1 meetings to support all colleagues and perhaps it’s this close communication that leads Asksuite employees to rate 98% confidence in the future success of the firm. Asksuite employees frequently cite an onboarding process that makes all team members feel like a part of the family in short order. 6. RoomRaccoon Despite the pandemic RoomRaccoon doubled the firm’s headcount in 2020 and achieved a major milestone in reaching 1,000 clients. Employees frequently cite similar aspects of the culture as differentiators like their annual international week at the Netherlands headquarters and an inclusive onboarding program. One employee within the marketing department told Hotel Tech Report, “This year RoomRaccoon decided to start hiring more new colleagues against the market trend of furlough and letting people go. To smoothen the onboarding process of our new hires we've created an E-learning program and two intensive onboarding weeks. So far we've onboarded 15 new hires since July 2020 that immediately are getting results. Something I'm really proud of!” If you’re looking for an ambitious organization with a strong remote culture and complementary annual trips to the Netherlands - don’t hesitate and check out open listings at RoomRaccoon. 5. Alliants The Alliants story is the cure to the common venture funded business gone wrong story. Alliants built the business developing custom software for ultra luxury hotel brands like Four Season and Jumeirah before ever dipping their toes into the SaaS world. That means they’ve got killer products, an eye for design and engineering to back it up. Starting in a consultative role for luxury brands has afforded Alliants a luxury not many early stage SaaS products have - cash flow. How would this impact you when you apply for a role there? Alliants employees are given a $5,000 stipend to invest in their own education and training. Whether it’s a paid marketing course or intro to Ruby on Rails - at Alliants you will be able to create your own journey and take control of your destiny. Have you ever had a boss block your calendar so people can’t book meetings with you? Well, Alliants employees have. During winter months with less daylight, CEO Tristan Gadsby blocked the entire team’s calendars from 11:30am - 1:30pm to encourage team members to get outside, walk or simply catch some rays. If that doesn’t sell you I don’t know what will. 4. ALICE This ain’t ALICE’s first rodeo, well it’s their fourth if we want to be precise about it. ALICE has made Hotel Tech Report’s Best Places to Work list 4 years in a row (2018, 2019, 2020, 2021). ALICE is an incredible place to work for former hoteliers because employees truly act as a strategic extension of their partner properties. During the pandemic, ALICE quickly pivoted to rollout closure checklists and other free assets to help partners quickly reconfigure their operations for the new normal. “The most memorable achievement while working at ALICE this past year was being able to provide support for our employees during the pandemic. The pandemic-related fatigue and anxiety impacted everyone and in different ways. We were able to provide support to our employees through group therapy sessions, health and wellness initiatives, increased one-on-one check-ins regarding fatigue, increased opportunities for learning and connection with one another virtually. I am so proud of how the leadership at ALICE has led us through the most difficult time in our industry's history, and with such care for both our customers, our industry as a whole, and our employees,” says one ALICE team member in an HR role. Just as important as supporting clients through COVID-19 is supporting colleagues. ALICE team members were constantly comforted that management understood the stress and challenges they were facing during this historic yet tragic year, encouraging an environment of transparency and honesty about how to cope with natural distractions from work in times of stress. 3. hotelkit Austria-based hotelkit is another repeat visitor on this list moving up from 4th to 3rd place. Founded in 2012 by hotelier Marius Donhauser, hotelkit is a majority female-run business that’s growing rapidly but responsibly throughout Europe. hotelkit’s team motto is “one team one dream” and while the team had to work remotely for a good portion of the year, colleagues are hopeful that 2021 will bring back the annual hotelkit Christmas party famous for great eats and poker. Under Marius’ leadership, hotelkit has fostered a culture that feels like family so it’s no wonder that employees rate the culture so highly across every single vector. 2. Cloudbeds Cloudbeds may be the fastest-growing hotel tech company right now so while their headquarters are in sunny San Diego the Company has got Silicon Valley energy pumping through its veins. Not to mention, Cloudbeds is extremely global with local managers in 40 countries. On March 11th (yes that’s right when COVID-19 took the world by storm) Cloudbeds announced the closing of an $80M funding round. Cloudbeds employees tend to share two main things in common: (1) they are extremely performance-driven and (2) they LOVE to travel. One Cloudbeds employee within the operations department told Hotel Tech Report, “I managed to get promoted on my 1 anniversary day at Cloudbeds, I was so happy and everyone was so attentive to me during this process. Cloudbeds is an amazing company, full of amazing individuals, it's so nice to see the owners in our calls and engaged with us all at all times. I used to think I had worked at good companies, till I met Cloudbeds. This is where I want to stay and grow. It will be hard for any other company to take me from here.” Cloudbeds has TONS of openings so make sure to browse their career page if you’re in the market. 1. Mews This is Mews’ 3rd year making the list ranking #2 in 2019 and #3 in 2020 - but this is their first year topping the list which is a testament to the strong culture at the firm. Like most fast-growing companies, the pandemic wreaked havoc on projections and business plans for Mews leading to some difficult decisions needing to be made. Mews not only came through what was maybe the darkest moment in the history of the hotel industry but came out stronger than ever before. Mews leadership set a strong course for the business cutting expenses, reorganizing the team, rebranding, focusing on remote deployments, and even making an acquisition. Quite a busy year - even if things had been normal. Mews management has created one of those infectious startup cultures that can almost feel cult-like at times often intoxicating entire trade show floors (pre-COVID). It’s not often that employees at an aggressive high-performance tier 1 venture-backed business get to see their founder dancing through a town hall (affectionately named Mews Con) in a silly costume. Mews pivoted from hyper-growth mode into a sharp focus on profitability right-sizing the business and is poised to come out of the pandemic far stronger than it went in. Lots of open roles to check out and we’re sure that list will continue to grow over the coming months.
Cloudbeds，SiteMinder及Room Raccoon Top People People Points奖项在2021年HotelTechaws
2个月前《酒店科技报告》每年都会在年度人民选择奖中评选出十大最以客户为中心的全球公司，同时还会评选出每个类别中排名最高的酒店软件。raybet雷竞技ios下载人民选择奖旨在表彰和表彰那些在强劲增长和以客户为中心的不懈关注之间取得平衡的公司。HotelTechAwards平台(由HotelTech Reporaybet雷竞技ios下载rt提供)利用真实的客户数据来确定最佳品种的产品和公司，帮助酒店经营者提高他们的底线。“人物选择奖”颁给在HotelTechAwards酒店管理大奖期间表现出最强客户关系的所有类别的单一公司。在全球大流行期间，有超过550名酒店客户出来分享了对Cloudbeds产品的积极反馈。在酒店历史上最具挑战性的市场中，获得客户的这种支持，说明了你所需要知道的一切;对伴侣财产的承诺;《酒店科技raybet雷竞技ios下载报告》首席执行官乔丹·霍兰德说道。决定年度《人物选择奖》评选结果的关键因素包括经过验证的客户评论总量、评论的地域范围以及总体评论情绪和评级。最好的公司都知道，传达他们的价值主张的最有效的方式是让他们的快乐客户发出并放大他们的声音。 The People’s Choice Award recognizes companies whose customers really value the relationship and partnership. “Twenty years ago we lived in a world where hoteliers just used one of the three or four technology systems out there and typically just ended up using whatever system they had heard of before. Today there are thousands of SaaS choices in the market and dozens of great options available for most use cases but the market is moving so quickly that it’s hard for hoteliers to identify and keep track of the best products and companies. This award honors the companies whose hotel customers are the most vocal advocates of their products to make that process easy,” says Hollander. About the 2021 People's Choice Award The People's Choice Awards serve to honor and recognize companies who have balanced strong growth with a relentless focus on customer-centricity. Early on as a startup, it’s easier for companies to maintain strong customer relationships with a limited customer base. But as a company grows its install base and scales globally, maintaining high customer satisfaction becomes increasingly more challenging. Each year along with individual awards for the top-rated product in each category, Hotel Tech Report recognizes the top 10 most customer-centric global companies in the annual People's Choice Awards acknowledging the achievements of top innovators across all categories who embody the values, transparency, and customer-centricity that lie at the core of truly great companies. View Ranking Methodology>>
宣布2021年HotelTechAwards获奖者
2个月前raybet雷竞技ios下载《酒店技术报告》宣布了2021年HotelTechAwards的获奖者，获奖者的依据是经过验证的酒店经营者在竞赛期间提供的10000多份酒店软件产品评论；根据关键绩效指标（包括产品知名度、客户满意度、集成兼容性、客户支持质量等）选择获胜者；赢得HotelTechAward是酒店技术行业的最高成就&ldquo；在全球大流行期间，318466名酒店经营者访问了来自全球每个角落的《酒店技术报告》，在3个月的颁奖期内提供了10227份经验证的新产品评论，以分享他们最喜爱的技术产品的见解，从而运营和发展他们的业务；看到这一波酒店业者分享技术见解和产品建议的热潮，令人振奋；《酒店技术报告》首席执行官乔丹·霍兰德说&ldquo；这是有史以来针对酒店经营者偏好开发的最全面的数据集，在历史的关键时刻，它为酒店的技术趋势提供了前所未有的见解；赢得HotelTechAward是一项巨大的成就，2021年的比赛是有史以来竞争最激烈的一年；这份名单上的每一家公司都应该为他们为酒店业的发展做出的贡献感到无比自豪。”；在HotelTechAwards颁奖典礼期间，来自世界领先酒店公司的酒店经营者将对酒店使用的顶级科技产品进行审查，以提高运营效率、增加收入和改善宾客体验。该数据用于确定最佳酒店技术产品和组织。“HotelTechAwards是业内唯一一个完全透明地以客户为导向的奖项，是酒店经营者决定谁是最好的，而他们的意见才是最重要的。”Pegasus首席执行官Gautam Lulla说。“我们SiteMinder坚信开放的本质；开放是我们所主张的核心，HotelTechAwards通过该计划的数据驱动和透明流程，与这一价值观紧密结合。”Sankar Narayan，SiteMinder首席执行官，“这一荣誉具有深刻的个人意义，因为它是由o我们的客户，代表了我们对提供最先进的收入技术和全面支持的热情和专注。“IDeaS的Ravi Mehrotra博士创始人”HotelTechAwards是对任何公司拥有和酒店经营者信任的有力认可标志。我们重视HotelTechAwards流程，该流程收集了数千名客户每年都会收到来自世界各地的大量经验证的评论。“ALICE&ldquo；HotelTechReport的联合创始人Alex Shashou是酒店行业领先的技术平台，其细致、公正的验证过程使该奖项成为最负盛名的奖项之一。”SuitePad联合创始人莫里茨·冯·彼得多夫·坎本竞争涵盖酒店软件和技术的核心领域：营销、收入、运营和宾客体验。2021年的投票包括来自主要酒店集团的参与，包括四季酒店、希尔顿酒店、万豪酒店、雅高酒店、凯悦酒店、洲际酒店、红木酒店和数千名独立人士。”我们最初创建了HotelTechAwards，作为一种民主化的方式，帮助我们的酒店业同行根据他们可以信任的数据快速确定最佳供应商，今年的竞争范围证明了该行业在过去十年中取得了多大的进步；HotelTechAwards的评级过程简单、透明、公正——评判基于久经考验的排名因素、公开可用的数据以及对每种产品都有亲身体验的经验证酒店经营者的众包见解。”；HotelTechAwards通常被称为“格莱美酒店科技奖”，获奖者是从世界顶级科技产品中选出的。HotelTechAwards是业内唯一一个数据驱动的奖项平台，获奖者不是由少数评委或人气投票决定的，而是由来自127多个国家的数千名经验证的酒店技术用户组成的全球社区决定的 ；最佳酒店软件公司名单>&燃气轮机；
在获得酒店和餐厅管理学位之前考虑
1周前选择职业道路是一件大事。而决定是否攻读学士学位是职业生涯规划的重要组成部分。那么，在大流行期间该怎么办；尤其是当您；您是否一直在考虑获得酒店管理（酒店和餐厅管理）学士学位；您；考虑到招待费受到大流行的严重打击，今天有大量的低成本在线认证，那么，花一分钟的时间来考虑是否追求酒店业的学位是值得的。有几个关键领域需要探索，如行业前景、您的目标；您将学习哪些技能，以及您需要哪些适销对路的技能；我将从你对学位的投资中获益。从那里，你可以做出一个明智的决定，决定酒店学位是否适合你 ；当决定像商业（或生活）中的任何事情一样攻读酒店和餐厅管理学位时，需要进行成本和收益计算，以决定选择哪条道路；等式的成本方面既包括高等教育的直接费用，如学费，也包括机会成本（即，如果你直接去工作，在这些年里你会挣多少钱？）；酒店和旅游管理学校的学费因血统（学校声誉）和地点的不同而差异很大；EHL国际酒店管理理学学士学位4年的费用约为206000美元（188瑞士法郎），包括食宿费用；根据NerdWallet的学生贷款计算器，20万美元的贷款加上5%的利息和10年的期限需要每月支付2121.31美元；这并不一定意味着你需要从第一年起每年多挣25000美元，但你应该预计，从长远来看，工资的差异有助于抵消学位的成本；让我们用一个程式化的例子来说明这一点：您正在考虑是否离开高中，直接成为一名酒店礼宾，以提高您的技能，并最终成为一名酒店经理；全职酒店礼宾或宾客服务经理的平均年薪为23000美元至38000美元；比方说，为了简单起见，你需要10年的时间才能成为一名没有学位的酒店经理；在这10年里，你平均年薪为30000美元，你将挣300000美元。酒店经理的年薪通常在61000-200000美元之间。现在让我们假设，拥有EHL学位后，你只需要做3年的礼宾员就可以成为酒店经理；这意味着在第1-4年，您将在教育上花费（-）200000美元；然后，在第5-7年，你赚了90000美元；最后，在第8-10年，你赚了21万美元；在这种情况下，你将获得10万美元的薪水，因此如果没有学位，其他条件相同，你的境况会更好。本示例旨在使决策过程风格化，而不是告诉您是否应该获得学位；如果EHL毕业生作为酒店经理的收入比非毕业生高呢？学位是否还有其他长期好处，比如有可能进入薪酬更高的企业管理岗位？是否有必须考虑的人际关系和校友机会；你是否会获得学位或参与差异化创业课程的实际经验，而这些课程是没有学位的人无法获得的；您是否需要该学位课程才能在未来获得工商管理硕士学位（MBA），并在未来获得更高的薪水；是否有经济援助或奖学金可以降低你的费用水平？回答此问题的第一步是规划出您认为的未来是什么样子，然后通过与在酒店业工作的真实人员交谈来验证您的假设；最终，本练习将向您展示没有黑白答案，这些计算会根据您打算在哪个酒店部门工作而发生巨大变化；为了获得餐饮服务或入门级宾客服务职位而接受全额学费的EHL可能没有意义，但这可能是在万豪和希尔顿等品牌中成长为业务管理职位副总裁或更高级别的唯一途径 ；什么；旅游和酒店业的前景如何？流感大流行使行业预测陷入混乱。在长达十年的旅游业繁荣中，原本是又一个强劲年份的情况却恰恰相反。旅行变得平淡，事情变化如此之快，以至于；很难掌握该行业的情况；中国的未来前景；最可靠的预测来源之一是STR，它跟踪酒店业的健康状况。STR；s的Data Insights博客一直在跟踪COVID. The bad news is that STR predicts a long road ahead, with recovery back to 2019 levels not happening until 2023. That’s a long way away; but as we’ll see below, this long road to recovery can be an advantage to those just starting out in their careers. The good news is that industry fundamentals remain strong. People love to travel. And, even though it’s likely that business travel will be slower to return (and may forever be changed), the industry’s gradual recovery provides ample opportunity for career advancement. What Marketable Skills Will I Learn? The value of a hospitality management degree lies not just in the future career opportunities but also and be marketable skills that you will learn. There are four core areas that a hospitality management program will cover: Operations. First and foremost, you will learn the ins-and-outs of the business of hospitality. This includes all day-to-day aspects of hotel operations: checking guests in at the front desk, managing guest requests in the back of the house, scheduling staff, Revenue. The business of running a hotel involves three key departments: sales, marketing, and revenue management. You’ll learn how each department contributes to a property’s topline revenue and bottom-line profitability. Increasingly, these departments are overlapping and so it’s helpful to have a grasp across all aspects of a hotel’s revenue-generating roles. People management. One of the most important skills for any hospitality professional on the management track is people and human resources. It’s a critical piece of any job in hotels because there are so many people to manage. You’ll learn about what it takes to manage a workforce, including performance management, hiring and training staff to meet service standards. Customer service. The essence of hospitality is customer service. This is the most practical skill that you will learn, as people skills will always come into handy. With the practical hands-on training of a Hospitality Management degree, you'll get Leadership. Many college degrees struggle to include a hands-on component that teaches you real-world leadership. You can go through college for four years and end up without any practical experience. All of the best hospitality management programs include an internship component of part of the graduation requirements. This means that you will have hands-on experience in an actual business upon graduation. So even if you decide not to go into hospitality, you'll be able to translate your real work experience into conversation points for your job interviews. What Can I Do with a Bachelors in Hotel and Restaurant Management? The most obvious career path involves a role in hospitality. Your potential path with a hospitality management degree may include roles in a few different departments, such as: Operations: The operations of a hotel include the front desk, housekeeping, maintenance, and day-to-day management. Roles here include managing a department, such as the front-of-house or housekeeping, and culminate in a job as a general manager. Revenue: Sales, marketing, and revenue management are responsible for generating business for the hotel. There are many roles here to consider: Revenue manager, HR: One of the core back-office functions at a hotel is HR. This could be both at the property level and corporate level. HR managers are responsible for people operations: overseeing the hiring, firing, and performance management process so that everything is legal and according to company standards; handling employee complaints and generally being an advisor and resource to employees across the operation. Accounting: Another core back-office function is accounting. These employees are the ones that manage the financial inflows and outflows from property (or group of properties). Most roles in this specialization require a further degree in accounting, so keep that in mind if you want to pursue a dual degree alongside hospitality management. Business Development/Finance: Business development involves finding locations for new hotels, evaluating the financial feasibility of acquiring existing hotels, and working on the financial side of the industry. Someone with a hospitality management degree working in business development has a very unique skill-set but maybe in high demand. Gaming: Casinos have a very unique footprint and require their own set of skills. Specializing in gaming can give you a competitive advantage in certain circumstances, especially if you're interested in working in a hotel market with a heavy gaming component, such as Las Vegas. Also, if you are interested in gaming, it makes sense to strongly consider UNLV’s hospitality program! Food and beverage: Many properties have expensive food and beverage operations. There are many aspects to manage here, from room service and catering to individual outlets, which means that F&B offers many opportunities (both in and outside of hotel-affiliated outlets). The skills you learn from your degree in hospitality management are transferable to other areas as well. A graduate with a strong grasp of management, leadership, and operations will be well-positioned for other roles too. Some related roles to consider: Hospitality tech: Expertise in hospitality is in especially high demand with technology companies serving the industry. You could translate your hospitality management degree into an entry-level role at one of these companies, which will put you on a career path in the technology industry. Account manager/sales manager. Sales and account management requires a lot of soft skills that you'll learn when you get a degree in hospitality. There are also many entry-level jobs in these two fields -- especially for those with strong sales and people skills. HR. People management is an essential part of any company. Put your organizational and operations knowledge to work, alongside your interpersonal soft skills, in HR. Management training: Your degree is a signal that you are organized and capable of. You could also look for a role in a different industry that come on a management training track. Hospitality consultants: There are many firms that serve hotels and Hospitality brands as contractors and independent hospitality consultants. If you wanted to tackle a broader array of challenges for multiple clients, this could be a great choice for you. Event planning: Event planners don't necessarily have to be on staff at a conference center attached to a hotel. From independent wedding planners to corporate event specialists, you could put your hospitality knowledge to use as an event planner. See more in our in-depth guide to hospitality careers, including job descriptions, salaries, and more. How Do I Choose a Hospitality Management Program? There's a lot at stake when you choose a hospitality management program. It’s a major investment. A few things to consider as you evaluate programs: Quality: First and foremost, make sure that you are going to a reputable school. A few of the most well-regarded are the Ecole Hôtelière de Lausanne, Cornell University’s School of Hotel Administration, Hotelschool The Hague, and the University of Nevada’s William F. Harrah College of Hotel Administration. For a full list, check out the top hotel schools in our hospitality industry guide. Each school should be evaluated for the quality of instruction and access to industry leaders. You also want teachers that are practicing experts in their field, rather than relics of an industry long gone. Specialization: Next, look carefully at the program’s class offerings. Does the program offer the courses that you need for your career path? Do you see specializations that interest you? Remember that it is not just a general education that matters; you also want to get deep dives into the most marketable skills for today's economy. Make sure that you can get the type of education you need to position yourself for success. Network: Major part of the investment is getting access to a quality Alumni network that can help you find jobs once you graduate. It might seem far away, but you’ll want to leverage the power of the university’s network when you're looking for a job. And also: a career office that can connect you to the best job opportunities. Some notable alumni from the top schools: Cornell: Andrew Tisch, head of Loews Hotels; Will Guidara, restaurateur of Eleven Madison Park and NoMad and TV personality Aida Mollenkamp. UNLV: Marco Benvenuti, co-founder of hospitality tech company Duetto; hotel-casino mogul George Maloof; Bill Hornbuckle, president of MGM Resorts International; Celebrity Chef and Restauranteur Guy Fieri. EHL: Daisy Soros, philanthropist; Craig Claiborne, New York Times restaurant critic; Georges Plassat, businessman. Hotelschool: Joris Bijdendijk, Dutch celebrity chef; Marc Bolland, businessman and CEO of Marks and Spencer; Erik Tengen, founder and CEO of Oaky. Cost: Finally, you want to make sure that the cost is worth it! Sticker shock is understandable, especially in the United States where college costs have skyrocketed. Look at the overall cost of the program tuition, as well as related cost-of-living, and measure against the income potential for your career. See next section, as this is usually a top criteria under consideration when deciding on a Hospitality Management program. How much does a hospitality management degree cost? Out of the criteria listed above, cost is often one of the most important ones. With the cost of fees and other non-tuition expenses, the total cost of a degree can get quite expensive. As a prospective student, you want to know that your degree will be a good investment. Here's a breakdown of the cost of the best hospitality management programs, followed by a quick calculation you can make to see your return on the investment. Cornell School of Hospitality. Undergraduates can expect to spend $58,586 (out of state) or $58,586 (in state) per year on tuition and around $16,000 on housing and dining. For a Cornell Master in Hospitality degree, expect to spend $87,879 for tuition and around $2,500 per month for books, fees and other living expenses. There are also several scholarships and financing options for those looking to fund the program with federal and private student loans. More on Cornell Hotel School tuition, financing and scholarships here (undergrad) and here (graduate). There’s also a useful financial aid calculator. EHL. The total cost of an undergraduate degree is 197,789 Swiss francs, including housing and health insurance. That cost is less if you are a Swiss citizen or are eligible for a subsidy: “only” 112,010 Swiss francs, also including housing. There are also scholarships for international students and Swiss citizens. More on EHL’s tuition and scholarships here. Hotelschool. One of the more affordable hospitality business schools, tuition for a bachelor's is 24,300 Euros per year for non-Europeans and just 10,360 Euros for Europeans. Other expenses are variable, depending on where you decide to live while on campus. International students can also apply for the Holland Scholarship for students outside of Europe who want to do a Bachelors or Masters in the Netherlands. More on the bachelor program’s costs for non-Europeans here and Europeans here. University of Nevada. Annual undergraduate tuition costs at UNLV run $8,604 for residents and $24,258 for non-residents. Graduate tuition is $6,517 for residents and $22,171 for non-residents. Depending on whether students live with parents, on-campus or off-campus, non-tuition expenses range from $20,000 to $40,000 per year. For financing the degree, there are both federal and private loans available, as well as scholarships. More on tuition here, with this calculator to estimate total tuition and fees. Of course, the sticker price doesn't necessarily mean that you need to pay out-of-pocket. Each program offers financial aid and scholarships, so you can take out a combination of loans and perhaps some “free” money to make the program tuition accessible to you, regardless of your personal financial situation. To calculate the return on your investment in a hospitality management degree, you need to first determine what your career path looks like. Review the average salary of hospitality jobs in our hotel industry guide and then calculate a 10% payback rate, a reasonable expectation on repayment. And then divide it by the cost of your degree to calculate how quickly your investment will be repaid. Since the goal of getting a degree is to earn a higher salary (and thus increase your lifetime earnings over your entire career), this helps you compare one program to another. This is just a rough estimate but it is a helpful calculation! ROI= (target role salary*.10)/cost of degree For instance, let's say that you go to the University of Nevada as a non-resident undergrad and your target role is GM at a boutique hotel. Per our guide, the average salary of a hotel general manager is between $75,000 and $140,000. Take the midpoint of that as $100k, multiply by .10 (assuming that you use 10% of your salary to pay down loans) and divide by an estimated total cost 220,000 for a 4-year program. You get a payback period of 22 years. Of course, that doesn't include any amounts paid out of pocket, scholarships or interest costs. So you should adjust this comparative calculator accordingly, adjusting for your own interest and non-tuition costs. So...Should I Get A Bachelor’s In Hospitality Management? Ultimately, the decision is yours. While it may seem like a tough time to go into hospitality, we are bullish on the future of travel and hospitality, especially when the time frame is three to five years out. So now could be the perfect time to get a degree in hospitality management, as you have two major advantages being early on in your hospitality career: your salary needs are lower and you have plenty of time for the industry to recover. You could take the time to earn your degree and really dive into a specialization that will remain competitive as the industry recovery unfolds. Then, right when you're ready to enter the workforce, you’ll be well-positioned. For instance, you may want to consider focusing on revenue management and marketing, which are marketable skills regardless of industry. and then you will have more options upon graduation, so you could enter the management track and operations, revenue, or marketing. Hotels will be doing more with less for the foreseeable future. So you just want to make yourself as competitive as possible if you choose to get a bachelor's in hospitality management. If you use your time earning a degree wisely, develop a broad base of soft skills around collaboration, communication, team building, and leadership, you'll be well-positioned to thrive! Further Resources Want to learn more about the hospitality industry as you decide if a bachelor’s in hospitality management is right for you? Check out these resources: Our complete guide to the hospitality industry Our complete guide to the hotel management industry A deep dive into the various hospitality careers to consider Everything you need to know about hotel operations Exploring the revenue management career path
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Workpop被评为HotelTechAwards 2018年度最佳人力资源和人力资源软件
1年前2018年2月12日-；酒店技术报告已将Workporaybet雷竞技ios下载p 2018命名为；s顶级人力资源和管理；基于全球40多个国家数千名酒店经营者数据的人员配置软件 ；全球超过100家；s的精英酒店技术产品竞争赢得这一久负盛名的称号的机会。HotelTechAwards平台（由HotelTechReport.com提供）利用真实的客户数据来确定有助于酒店业者增加利润的最佳产品&ldquo；一般来说，酒店和酒店业的员工流动率在所有行业中都是最高的 ；这意味着，吸引和留住人才对于经营一家超越康普赛的酒店来说绝对至关重要 ；Workpop在将现代技术引入世界各地酒店企业的招聘和入职职能方面做了令人难以置信的工作；酒店技术报告称：；这是亚当·霍兰德。Workpop已经筹集了超过1600万美元的风险投资资金，并准备在2018年实现更大的增长。酒店经营者认可Workpop；下一代用户体验设计，Workpop超过类别平均值10%以上 ；尽管Workpop是一种高效的工具，可以帮助招聘经理节省时间，更快地做出更好的决策，但它也被评为在所有酒店技术类别中提供最佳投资回报的工具。我们询问了洛杉矶一家经验丰富的度假酒店F&；B经理对Workpop的感受；s软件，他们对此发表了评论，“是的；Workpop方便、简单、快速、高效，而且效果显著！！非常棒的人力资源管理系统选项，是招聘的绝佳工具。我要是早点找到就好了！它确实简化了我们的工作。我们在多个地区拥有多个地点，Workpop使其变得简单。”要阅读完整的评论和更多内容，请访问Workpop在酒店技术报告中的简介