不堪重负寻找新的酒店软件？每年Hotel Teraybet雷竞技ios下载ch报告其全球所有酒店社区挑战其最喜欢的产品，使酒店软件研究简单可靠。在3个月期间2021 Hoteltechawards.时期，318,466.酒店各地127个国家访问了酒店科技报raybet雷竞技ios下载告并花费了多3000小时贡献10,227验证酒店软件产品评论为节省您的时间并帮助您提高供应商决策。
基于可用性，客户支持，推荐，建议，合作伙伴网络实力和集成兼容性等因素，超过1,000个产品全球排名。HotelTechawars的获奖者是根据经过验证的客户反馈确定的，并突出了酒店技术堆栈的关键类别的最佳繁殖公司。
Ultimately hotel operations software enables your on-property colleagues to efficiently deliver great (and consistent) surprise and delight experiences for guests. The most popular tool in the operations stack is the hotel property management system which is sometimes referred to as front desk software at smaller independents - but the reality is that a PMS is so much more than that. If you have a dated Hotel PMS system it is nearly impossible that you can leverage other tech tools properly.<\/p>\n
Other critical tools in the operations tech stack include:<\/p>\n
The revenue management space has exploded with innovative software products over the last 5-10 years. Central reservations systems and revenue management systems are at the core of any revenue management tech stack. Hotel pricing is extremely complex though and requires perfect coordination between multiple teams to manage inventory and rates across hundreds of channels. The online booking journey has been disintermediated by OTAs and wholesalers who are widely viewed as frenemies to the industry - providing distribution in times of need but often gouging partners on commissions in exchange. Ultimately, revenue management is about putting the right guest in the right room for the right price and there are literally billions of data points that must be considered to achieve the perfect fit.<\/p>\n
Other critical tools in the revenue management tech stack include:<\/p>\n
It's no secret that hospitality management is all about delivering incredible guest experiences at scale. Hotel businesses live and die by their reputations (word of mouth and online) but whether you're running a luxury four-star boutique hotel, a massive multi-national hotel chain, or a budget B&B off the beaten path - delivering surprise and delight experiences at scale requires the assistance of technology. The form factor and functionality of that technology is often a matter of preference largely dependant on clientele, region, and chain scale but technology is the glue that connects guests and staff. That glue can come in the form of guest messaging software, a dedicated hotel guest-facing app for use on mobile devices, in-room tablets, or even voice-activated devices. In the end, the hotel business is all about delivering convenience and making guests feel at home. The major standouts this year in guest experience hotel solutions tech included contactless check-in, guest messaging, and mobile key as a result of the coronavirus pandemic. Using these solutions you won't need to sacrifice guest experience to optimize operational efficiency.<\/p>","awards_description_summary":"It's no secret that hospitality management is all about delivering incredible guest experiences at scale. Hotel businesses live and die by their reputations (word of mouth and online) but whether you're running a luxury four-star boutique hotel, a massive multi-national hotel chain, or a budget B&B off the beaten path - delivering surprise and delight experiences at scale requires technology.","category_url":"\/guest-experience"},"40":{"order":4,"subcategories":{"6":{"name":"Booking Engine","subcategory_url":"\/marketing\/booking-engine-hotels","subcategory_id":6,"finalists":[{"name":"Bookassist","url":"\/marketing\/booking-engine-hotels\/bookassist"},{"name":"SiteMinder Booking Engine","url":"\/marketing\/booking-engine-hotels\/siteminder-booking-engine"}],"product_tagline":"More direct reservations. No commission fees.","product_name":"Cloudbeds Booking Engine","subcategory_name":"Booking Engine","product_logo":"https:\/\/ucarecdn.com\/74c49ad6-f995-40d0-9a40-42beaeeeb851\/","reviews_count":453,"recommend_rank":91,"product_url":"\/marketing\/booking-engine-hotels\/cloudbeds-booking-engine"},"12":{"name":"Digital Marketing Agencies","subcategory_url":"\/marketing\/digital-marketing-agencies","subcategory_id":12,"finalists":[{"name":"Net Affinity (Digital Marketing)","url":"\/marketing\/digital-marketing-agencies\/netaffinity"},{"name":"Avvio - Digital Marketing","url":"\/marketing\/digital-marketing-agencies\/avvio-digital-marketing"}],"product_tagline":"Build your digital brand. Create demand, capture web and mobile sales, tap into metasearch, analyze and optimize digital advertising.","product_name":"Bookassist Digital Marketing and Web Design","subcategory_name":"Digital Marketing Agencies","product_logo":"https:\/\/ucarecdn.com\/5abc902f-91c1-41d5-86f7-8d10d189d9e3\/","reviews_count":209,"recommend_rank":94,"product_url":"\/marketing\/digital-marketing-agencies\/bookassist-digital-marketing"},"65":{"name":"Metasearch & Ad Tech","subcategory_url":"\/marketing\/metasearch-adtech","subcategory_id":65,"finalists":[{"name":"Koddi","url":"\/marketing\/metasearch-adtech\/koddi"},{"name":"Avvio - Metasearch","url":"\/marketing\/metasearch-adtech\/avvio-metasearch"}],"product_tagline":"Leverage the power of Metasearch as a direct Marketing Channel. Dedicated Metasearch team. Expert Management across all platforms.","product_name":"Bookassist Metasearch","subcategory_name":"Metasearch & Ad Tech","product_logo":"https:\/\/ucarecdn.com\/5abc902f-91c1-41d5-86f7-8d10d189d9e3\/","reviews_count":177,"recommend_rank":94,"product_url":"\/marketing\/metasearch-adtech\/bookassist-metasearch"},"48":{"name":"Reputation Management","subcategory_url":"\/marketing\/reputation-management","subcategory_id":48,"finalists":[{"name":"GuestRevu","url":"\/marketing\/reputation-management\/guestrevu"},{"name":"Revinate (Reputation)","url":"\/marketing\/reputation-management\/revinate"}],"product_tagline":"As part of the TrustYou Guest Feedback Platform, the reputation management solution helps hotels positively impact their hotel\u2019s online reviews and ratings. By better understanding their guest's needs, hotels can make improvements that drive revenue and lead to operational excellence.","product_name":"TrustYou (Reputation)","subcategory_name":"Reputation Management","product_logo":"https:\/\/ucarecdn.com\/7cc705fc-655d-476b-bceb-6f493faae31d\/","reviews_count":170,"recommend_rank":86,"product_url":"\/marketing\/reputation-management\/trustyou"},"59":{"name":"Livechat & Chatbots","subcategory_url":"\/marketing\/chatbots-livechat","subcategory_id":59,"finalists":[{"name":"Whistle Chatbot","url":"\/marketing\/chatbots-livechat\/whistle-live-chat"}],"product_tagline":"World leader in smart service platform for hotels and resorts focused on double direct bookings.","product_name":"Asksuite Hotel Chatbot","subcategory_name":"Livechat & Chatbots","product_logo":"https:\/\/ucarecdn.com\/f2fc8dcb-85ac-4243-a747-9a106505a7ac\/","reviews_count":74,"recommend_rank":97,"product_url":"\/marketing\/chatbots-livechat\/asksuite-hotel-chatbot"},"69":{"name":"Website Design","subcategory_url":"\/marketing\/websites","subcategory_id":69,"finalists":[{"name":"Avvio - Web design","url":"\/marketing\/websites\/avvio-web-design"},{"name":"Profitroom Websites","url":"\/marketing\/websites\/profitroom-websites"}],"product_tagline":"Purpose built CMS with extensive customizability by Bookassist.","product_name":"Smart CMS by Bookassist","subcategory_name":"Website Design","product_logo":"https:\/\/ucarecdn.com\/5abc902f-91c1-41d5-86f7-8d10d189d9e3\/","reviews_count":174,"recommend_rank":94,"product_url":"\/marketing\/websites\/smart-cms-by-bookassist"},"15":{"name":"Hotel CRM & Email Marketing","subcategory_url":"\/marketing\/hotel-crm","subcategory_id":15,"finalists":[{"name":"Profitroom CRM","url":"\/marketing\/hotel-crm\/profitroom"},{"name":"dailypoint\u2122 360\u00b0 \u2013 Central Data Management","url":"\/marketing\/hotel-crm\/dailypoint-data-management"}],"product_tagline":"Combine the power of a Hospitality CRM with personalized Email Marketing to drive revenue and build guest relationships.","product_name":"Revinate (Marketing)","subcategory_name":"Hotel CRM & Email Marketing","product_logo":"https:\/\/ucarecdn.com\/161555ad-6ccc-4ca9-b753-e01446a0c622\/","reviews_count":81,"recommend_rank":93,"product_url":"\/marketing\/hotel-crm\/revinate-marketing"},"38":{"name":"Loyalty Programs for Independents","subcategory_url":"\/marketing\/loyalty-rewards","subcategory_id":38,"finalists":[],"product_tagline":"The Guestbook helps independent and boutique hotels drive direct bookings by leveraging the power of cash back rewards and exposure to its 1 million+ registered members.","product_name":"The Guestbook","subcategory_name":"Loyalty Programs for Independents","product_logo":"https:\/\/ucarecdn.com\/7dba9ffe-a535-410f-9efd-56ba129f3f54\/","reviews_count":28,"recommend_rank":97,"product_url":"\/marketing\/loyalty-rewards\/the-guestbook"},"13":{"name":"Direct Booking Tools","subcategory_url":"\/marketing\/direct-booking-tools","subcategory_id":13,"finalists":[],"product_tagline":"Paying large commissions for valuable guests is over. Identify and reach your highest-value guests first with a platform that works across the booking journey - from acquisition to conversion - to make sure they book directly with your hotel.","product_name":"Triptease: Convert","subcategory_name":"Direct Booking Tools","product_logo":"https:\/\/ucarecdn.com\/784322f2-a5b2-4c49-bf8e-e8395d577df0\/-\/crop\/114x114\/4,0\/-\/preview\/","reviews_count":78,"recommend_rank":90,"product_url":"\/marketing\/direct-booking-tools\/triptease"}},"year":2021,"name":"Marketing","awards_description":"
Two major trends have driven hotel marketing commercial operations in recent years: convergence and direct bookings. Convergence refers to the idea that in order to maximize hotel bookings, hotel marketers have to be well versed in not just marketing but also sales, distribution, revenue management. This convergence amongst commercial roles has lead to an increased reliance on software tools to manage all of the complexities like distribution allocations amongst online travel agents. Despite the wide scope of hotel marketing jobs, hotel marketers have one key goal - bringing direct bookings into the business. Those bookings may come from metasearch platforms or online reviews websites, they may come from Google and other search engines or even social media. How do you bring those guests into your direct booking flows and convert them is what this software category is all about. Marketers are wise to first start at the bottom of the funnel then work their way up. How much of web traffic is your booking engine converting? If the numbers are strong move up to your website and analyze how much website traffic is moving into your online booking engine. Once you've cleaned up those areas start looking to bring more traffic into the funnel - that could be from your hotel CRM system by leveraging email marketing campaigns or by bidding on TripAdvisor ads. Ultimately, the most important thing is finding a great hospitality marketing agency that can provide not just technology solutions but also guidance and insights as a true long term partner for your business.<\/p>","awards_description_summary":"Two major trends have driven hotel marketing commercial operations in recent years: convergence and direct bookings. Convergence refers to the idea that in order to maximize hotel bookings, hotel marketers have to be well versed in not just marketing but also sales, distribution, revenue management. This convergence amongst commercial roles has lead to an increased reliance on software tools to","category_url":"\/marketing"},"71":{"order":5,"subcategories":{"102":{"name":"Mobile Ordering & Room Service","subcategory_url":"\/food-and-beverage\/mobile-ordering-room-service","subcategory_id":102,"finalists":[{"name":"RoomOrders","url":"\/food-and-beverage\/mobile-ordering-room-service\/roomorders"}],"product_tagline":"Contactless order and pay dining experiences, reimagined.","product_name":"Bbot Smart Ordering","subcategory_name":"Mobile Ordering & Room Service","product_logo":"https:\/\/ucarecdn.com\/e95fd0c2-845c-4ba8-a42b-5fbb02e52521\/","reviews_count":42,"recommend_rank":95,"product_url":"\/food-and-beverage\/mobile-ordering-room-service\/bbot-mobile-ordering"},"72":{"name":"Restaurant Management Software","subcategory_url":"\/food-and-beverage\/restaurant-management","subcategory_id":72,"finalists":[{"name":"Oracle MICROS Point of Sale for Hotel Restaurants","url":"\/food-and-beverage\/restaurant-management\/oracle-micros-pos"}],"product_tagline":"Vento POS is a superior cloud-based POS and stock system for restaurants & bars","product_name":"Vento ePOS","subcategory_name":"Restaurant Management Software","product_logo":"https:\/\/ucarecdn.com\/47a7f885-ffc3-40d3-aaac-0904cfe22f70\/","reviews_count":162,"recommend_rank":94,"product_url":"\/food-and-beverage\/restaurant-management\/vento-epos"}},"year":2021,"name":"Food & Beverage","awards_description":"
As you evaluate the right solutions for your operation, keep a few things in mind: first and foremost is reliability. Cloud-based software is affordable and functional -- but for anything mission-critical, you’ll need an operational plan for when\/if you lose internet connectivity. And when things do go south, you want a vendor with responsive and helpful support that never leaves you hanging.<\/p>\n
Second, think contactless. The pandemic has accelerated the existing trend towards mitigating limiting direct contact between guests and staff. Your technology should help not hinder the contactless experience.<\/p>\n
Finally, avoid feature creep. It's easy to get distracted by bells and whistles that you'll never use. This can be especially true when choosing a vendor that provides solutions to multiple industries and not just restaurants; there can be many unnecessary features. Stay focused! Take an honest appraisal of your operation and deploy technologies that serve your existing needs while giving you room to grow. This keeps software costs in check and reduces training time on confusing software. <\/p>\n
And now, to the main event: this is the restaurant tech ecosystem in 2021<\/a>!<\/p>","awards_description_summary":"As you evaluate the right solutions for your operation, keep a few things in mind: first and foremost is reliability. Cloud-based software is affordable and functional -- but for anything mission-critical, you\u2019ll need an operational plan for when\/if you lose internet connectivity. And when things do go south, you want a vendor with responsive and helpful support that never leaves you hanging.","category_url":"\/food-and-beverage"},"52":{"order":6,"subcategories":{"68":{"name":"Meetings & Events Intelligence","subcategory_url":"\/meetings-and-events\/meetings-and-events-intelligence","subcategory_id":68,"finalists":[{"name":"IDeaS (SmartSpace)","url":"\/meetings-and-events\/meetings-and-events-intelligence\/ideas-smartspace"}],"product_tagline":"For Smarter Group Business","product_name":"Blockbuster by Duetto","subcategory_name":"Meetings & Events Intelligence","product_logo":"https:\/\/ucarecdn.com\/43d2471a-04d4-4760-8837-4c5fbbe89eb9\/","reviews_count":53,"recommend_rank":91,"product_url":"\/meetings-and-events\/meetings-and-events-intelligence\/blockbuster-by-duetto"},"51":{"name":"Sales CRM","subcategory_url":"\/meetings-and-events\/sales-crm","subcategory_id":51,"finalists":[{"name":"MeetingPackage (Venue & Sales Management)","url":"\/meetings-and-events\/sales-crm\/meetingpackagecom-hotels"}],"product_tagline":"Hotel CRM Book Deals Faster With Us","product_name":"Event Temple (Sales CRM)","subcategory_name":"Sales CRM","product_logo":"https:\/\/ucarecdn.com\/773c54f2-9b88-4818-8647-46afe326f081\/","reviews_count":51,"recommend_rank":97,"product_url":"\/meetings-and-events\/sales-crm\/event-temple-sales-crm"},"88":{"name":"Group Sourcing & RFPs","subcategory_url":"\/meetings-and-events\/rfps-group-distribution","subcategory_id":88,"finalists":[{"name":"Venuesuite","url":"\/meetings-and-events\/rfps-group-distribution\/venuesuite"}],"product_tagline":"Boost Meetings & Events sales and lower booking costs through automisation","product_name":"MeetingPackage (Booking Engine & Distribution)","subcategory_name":"Group Sourcing & RFPs","product_logo":"https:\/\/ucarecdn.com\/347a0a1c-899d-47d9-bc13-e57ec17954b1\/","reviews_count":36,"recommend_rank":89,"product_url":"\/meetings-and-events\/rfps-group-distribution\/meetingpackagecom-booking-engine"},"20":{"name":"Event Management Software","subcategory_url":"\/meetings-and-events\/event-management-software","subcategory_id":20,"finalists":[],"product_tagline":"Hotel and Venue CRM For Sales & Catering - Book More Deals Faster With Us","product_name":"Event Temple","subcategory_name":"Event Management Software","product_logo":"https:\/\/ucarecdn.com\/773c54f2-9b88-4818-8647-46afe326f081\/","reviews_count":56,"recommend_rank":98,"product_url":"\/meetings-and-events\/event-management-software\/event-temple"}},"year":2021,"name":"Meetings & Events","awards_description":" Whether you’re planning a single event or running multiple event experiences per day at a conference hotel, you can’t do it alone. In addition to your own team and your vendors, there’s another partner to help event organizers pull off another five-star function: event technology (and specifically SaaS solutions). A growing segment of event management solutions offer efficient organizational tools, automated marketing strategies, digital space planning systems, engagement solutions, and more - all with the aim of helping your events run more smoothly. Or maybe you’re grappling with the challenge of shifting an in-person event to a virtual setting; guess what, there’s an app<\/a> for that!<\/p>","awards_description_summary":"Whether you\u2019re planning a single event or running multiple event experiences per day at a conference hotel, you can\u2019t do it alone. In addition to your own team and your vendors, there\u2019s another partner to help event organizers pull off another five-star function: event technology (and specifically SaaS solutions).","category_url":"\/meetings-and-events"},"92":{"order":7,"subcategories":{"95":{"name":"Employee Engagement Software","subcategory_url":"\/hr-staffing\/Employee Engagement Software","subcategory_id":95,"finalists":[{"name":"Beekeeper","url":"\/hr-staffing\/Employee Engagement Software\/beekeeper"},{"name":"PerfectEngage (by Hotel Effectiveness)","url":"\/hr-staffing\/Employee Engagement Software\/perfectengage-hotel-effectiveness"}],"product_tagline":"Increase productivity and stay connected on one single platform","product_name":"hotelkit (Staff Engagement)","subcategory_name":"Employee Engagement Software","product_logo":"https:\/\/ucarecdn.com\/7734ebba-a311-455d-aca2-dcb5191927ea\/","reviews_count":176,"recommend_rank":96,"product_url":"\/hr-staffing\/Employee Engagement Software\/hotelkit-staff-engagement"}},"year":2021,"name":"HR & Staffing","awards_description":" HRIS:<\/strong><\/a> A Human Resources Information System enables easy management of human resources, business processes and data<\/p>\n Learning Management Systems (LMS):<\/a><\/strong> Streamline, standardize and track staff onboarding and training.<\/p>\n Applicant Tracking Systems (ATS):<\/a><\/strong> Keep track of open jobs and candidates who applied for them.<\/p>\n Employee Engagement Software:<\/a><\/strong> Improve inter-company communication to keep employees engaged and on the same page.<\/p>\n Staffing & Recruiting Networks:<\/a><\/strong> Find better talent, faster.<\/p>","awards_description_summary":null,"category_url":"\/hr-staffing"},"66":{"order":8,"subcategories":{"101":{"name":"Cyber Security & Fraud Prevention","subcategory_url":"\/it-and-security\/cyber-security-and-fraud-prevention","subcategory_id":101,"finalists":[{"name":"Sertifi","url":"\/it-and-security\/cyber-security-and-fraud-prevention\/sertifi"}],"product_tagline":"Eliminate fraud and chargebacks at your property with the world's top rated credit card authorization solution.","product_name":"Canary Technologies","subcategory_name":"Cyber Security & Fraud Prevention","product_logo":"https:\/\/ucarecdn.com\/b2645ced-fae5-4f70-bc4f-efd3d57d83eb\/","reviews_count":90,"recommend_rank":94,"product_url":"\/it-and-security\/cyber-security-and-fraud-prevention\/canary-technologies"},"75":{"name":"Marketplaces & Integrators","subcategory_url":"\/it-and-security\/Marketplaces-and-integrators","subcategory_id":75,"finalists":[{"name":"dailypoint\u2122 Marketplace","url":"\/it-and-security\/Marketplaces-and-integrators\/dailypoint-marketplace-2"}],"product_tagline":"Simplifying the Exchange of Data in Hospitality","product_name":"Hapi","subcategory_name":"Marketplaces & Integrators","product_logo":"https:\/\/ucarecdn.com\/8e02e705-ea1d-4bd3-aabe-a2637eee6b33\/","reviews_count":29,"recommend_rank":94,"product_url":"\/it-and-security\/Marketplaces-and-integrators\/hapi"}},"year":2021,"name":"IT & Security","awards_description":" Marketplaces & Integrators For Hotels:<\/a> <\/strong>Integrate systems, plugin new apps and unlock a world of possibilities.<\/p>\n Cyber Security & Fraud Prevention For Hotels:<\/strong><\/a> Find vulnerabilities to protect your hotel and guest data from cyber attacks.<\/p>\n Energy Management For Hotels:<\/strong><\/a> Lower your hotel's energy bill and save the planet at the same time.<\/p>\n
